Forum Activity for @strumelia

Strumelia
@strumelia
12/15/17 12:51:28PM
3,605 posts

auto-approve followers checkbox not doing its job?


Using Jamroom

Hmm... if I ran that tool a year or more ago, then can it be run to reverse the setting easily?
(If I ran it back then, I probably had already misinterpreted the "approve followers" wording even way back then. dang)
If the tool cannot be used to reverse, then give me a little while to puzzle my way through your prior post instructions with the query and all.. (scary stuff!) ;)

btw- I'm now finding that some of my most active members for years, and also some of my own moderators... never thought to go to their followers tab- and have only just now realized they had tons of followers 'pending' ...for goodness knows how long. This surely must have been frustrating for members thwarted while trying to interact. I had no idea, since I blithely went along thinking the checkbox was handling all that for everyone... when in fact it was doing the opposite of what I wanted. =8-o
updated by @strumelia: 12/15/17 01:03:03PM
Strumelia
@strumelia
12/15/17 07:38:44AM
3,605 posts

auto-approve followers checkbox not doing its job?


Using Jamroom

Many of my members seldom go through their account settings. I've looked at a whole bunch of members, and they almost all seem to have the checkbox checked by default, even members who joined long ago and never did anything.

Most of my members are older than 50 and it's hard work to get them to understand the 'follow' system as it is, without also expecting them to check on their followers page regularly. Despite having site help threads up and 'pinned', I am always having to explain to members how they need to 'approve' a follower and then 'follow' back before they can send messages to each other. I'm pretty sure less than 1/4 of my members ever look through all the tabs in their Account Settings area. Without the 'approve' step it would be way faster and easier for them.

So- Is there a way to re-set all my members' options to have the box UNCHECKED by default instead? (and those who have their 'notifications' set to advise them of a new follower would still get those notifications)
Having followers approved automatically (unless they check the box and set it NOT to) would HUGELY facilitate and improve the process of my members connecting and communicating.
Strumelia
@strumelia
12/14/17 07:43:14PM
3,605 posts

auto-approve followers checkbox not doing its job?


Using Jamroom

And then there's always : "Approve! Followers?"
lolol ;D
Strumelia
@strumelia
12/14/17 03:56:16PM
3,605 posts

auto-approve followers checkbox not doing its job?


Using Jamroom

Oh my goodness... I think we've ALL (me AND my site members) been thinking it meant to just automatically "approve followers" ! :(
I guess we ASSUMED it meant that... and when you think you already know what something means, you don't think to click on the "?" help button.

Yikes, I definitely need to change the language there then. "Review Followers" is not too clear for most folks either. Unfortunately, it may have to be longer to give the clear meaning.
Perhaps "Keep Followers Pending until my Approval" ?

update: that's what I did... changed the wording next to the box to: "Keep Followers Pending until my Approval". I also slightly changed the help language to: "If this box is checked, anyone following your profile will need to be approved by you before becoming an active follower of your profile."
I think that will straighten things out for everyone.

Thanks for turning on the light! :) Marking this 'solved'.
updated by @strumelia: 12/14/17 04:13:26PM
Strumelia
@strumelia
12/14/17 12:21:07PM
3,605 posts

auto-approve followers checkbox not doing its job?


Using Jamroom

Hi,
I've discovered that despite my members having checked the checkbox for "automatically approve followers" on their account's Profile Tab, they are accumulating pending followers. This seems to be happening for some members who have not logged in for a couple months, and also some who log in regularly. Maybe they have their settings to not received notifications for new followers... but shoudnt' the checkbox then approve them despite that?

Here are examples of this occurring among my site members:
https://fotmd.com/john-henry
https://fotmd.com/joe-sanguinette
https://fotmd.com/randy-adams

Thanks for any help with this. Perhaps I'm not understanding how it works.

updated by @strumelia: 04/30/18 10:54:00PM
Strumelia
@strumelia
12/14/17 08:51:21AM
3,605 posts

No comments box on profiles, images or Private Notes for some users


Using Jamroom

Just received this info from a regular member, hope it helps:

"I have a text box on this thread on my phone (android) but not on the thread about playing in different keys that Lois has just replied on. Very strange that the two threads differ?"

He sees the texbox ok on the thread that I started as master admin.. but not on the thread he had previously replied to, which was created by Lois, a regular member.
Strumelia
@strumelia
12/14/17 08:24:54AM
3,605 posts

No comments box on profiles, images or Private Notes for some users


Using Jamroom

On the other hand, a couple of member who could not see the two main page (blog) slideshow ads now report that they can see them fine now, after you did that thing, Michael.
Strumelia
@strumelia
12/14/17 08:15:40AM
3,605 posts

No comments box on profiles, images or Private Notes for some users


Using Jamroom

But on the same computer and browser, when I log back in as Master admin, it loads fine for me and I see it as it should look:
banner good.png banner good.png - 201KB
Strumelia
@strumelia
12/14/17 08:14:45AM
3,605 posts

No comments box on profiles, images or Private Notes for some users


Using Jamroom

I have some input on this issue from one of my moderators this morning (a couple hours ago), he knows enough to give me useful details. He said this:

"This morning, from my PC running windows 7, I logged in with chrome, I can navigate, read, view but cannot reply, respond or post. Here's another wrinkle, I thought, hmmmm ... let's see if we can 'quote'. Nope, quote button inactive.
I logged out, used the windows utility to delete cookies, temp files and browser cache. Rebooted computer, logged back in on the same PC, using chrome. Still no text box. Funny thing it appears for less than a second then it's gone. The little word 'Text' is visible denoting the location for the text box but it is not there. Hovering does not pull it up. There is no cursor. There is no text box.
I logged out and logged back in with Firefox. All utilities and features function fine. We seem to have it narrowed to chrome but ... chrome is rilly, rilly BIG"

Again, I myself don't seem to be having these issues, EXCEPT for noticing this one thing just a few minutes ago:
If I log in as a regular member, (on win 7, Chrome) the main top (admin blog) widget area with my description and Paypal button is not loading. Screenshot:
banner bad.png banner bad.png - 171KB

updated by @strumelia: 12/14/17 08:16:45AM
Strumelia
@strumelia
12/13/17 08:36:58PM
3,605 posts

No comments box on profiles, images or Private Notes for some users


Using Jamroom

Oh you caught me just in time!
So fast ???
I'll need to know what you did if I have to apply the fix to my other jr site...? Or did you fix it across the board?
Will it help with the other issues of Deb and Lorna's sites?
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