Forum Activity for @strumelia

my Premium Cometchat disappeared- related to SSL/https changes?

Using Jamroom

hahaha they just consulted amongst themselves and sent me an offer of 20% discount on my license renewal ... so if I pay $99 they will help me out.
bwaaaaaaahhhhhaahahahah!
Buh bye CC.

my Premium Cometchat disappeared- related to SSL/https changes?

Using Jamroom

That's how I'm going to refer to you guys from now on. lololol

my Premium Cometchat disappeared- related to SSL/https changes?

Using Jamroom

Update-
I finally heard back again from Cometchat support ticket-- they sent me a 2nd canned response from their "Customer Happiness Team" (not making this up) that said they would only help me if I renew my license which will cost over $130.
So i said ADIOS to Cometchat.

Hello to JR Simple chat on my main site now. (had already on my mostly inactive site).

My members seem divided about it but I'd say most of them like the change- they say it's easier to read the text for one thing.
There are some questions and thoughts about jrChat I will ask in another thread.
This thread is solved. Thank you Jamroom for being there for us!!

my Premium Cometchat disappeared- related to SSL/https changes?

Using Jamroom

Yes I have five hives. Usually only get stung 2 or 3 times a year...bees are pretty slow to anger. But yesterday this one box did not want to be disrupted, and the result was 22 stings. But the bees got moved despite their complaints. Benedryl is my friend! Unfortunately, another large hive remains to be moved either today or tomorrow. sighhhh... Shold be great after all is done though. I also raise mason bees. It's all just a hobby though, not my actual work.

my Premium Cometchat disappeared- related to SSL/https changes?

Using Jamroom

sorry, gotta go- lots of chores to do today... gotta move some big beehives!

my Premium Cometchat disappeared- related to SSL/https changes?

Using Jamroom

Personally, I find the CC hat appearance to be unattractive and kinda dated.
I'm hoping that after today my members will want me to stay with jrChat instead anyway.
Here's the jrSimple chat window appearance, I've changed up the colors for my site:

my Premium Cometchat disappeared- related to SSL/https changes?

Using Jamroom

Not really, that would be too weird.
I have jrChat activated while my CC chat is broken though.
The outcome remains to be seen.
updated by @strumelia: 04/22/17 09:43:58AM

my Premium Cometchat disappeared- related to SSL/https changes?

Using Jamroom

Michael, you are so kind. Let me first see what Cometchat has to say to me overnight about it, and I'll get back here tomorrow Saturday at some point.

my Premium Cometchat disappeared- related to SSL/https changes?

Using Jamroom

Grrr... got a support ticket reply from Comechat (which I paid $225 for two years ago for the Premium version which included 1 yr tech support ...which was working fine til I updated my site to https yesterday)
They told me if I wanted help I should renew my license again for $125. They signed their message "Customer Happiness Team". lolol
I call BS! because this is surely a basic internet issue that they's already dealt with a million times- not some complex problem that is unique to my situation. I told them they should provide a simple setting or solution to enable their product to continue functioning for me without requiring me to spend more money for their help. I had figured I'd keep using my Premium CC version as long as it remained glitch-free, my members like it.... but this is just a kinda stupid reason for it to 'die' when it should be easy to fix.
I replied politely that if they don't get my chat https/ssl enabled in the next 48 hours that I will no longer be their customer.

.....knowing that Jamroom has my back with their FREE version of https-enabled chat which I already have had working for months on my other jr site.

p.s. I went through my CC admin settings and panel on mycometchat site and do not see any 'enable SSL' type setting, unfortunately.
updated by @strumelia: 04/21/17 07:42:22AM

my Premium Cometchat disappeared- related to SSL/https changes?

Using Jamroom

I read this (from someone on Jamroom) from a year ago on a CC help site:

1. I am converting my site over to SSL. Aside from the config file base url, are there any other changes?
answer: Once you configure SSL on your site CometChat will work with SSL without requiring any changes to be made.


....guess I'll need to wait for the CC support to reply to my ticket. Thanks for your ideas Michael!
updated by @strumelia: 04/20/17 08:36:27PM