Forum Activity for @lornawebber

Group Email not sent to all members who accept them.

Using Jamroom

Hello all.
I've recently raised a support ticket because it appears that some Group members are not receiving Group Emails, even though their notifications are set to "send email" for Group Emails. In these cases, it appears that the Group Email was not generated by the system.
These members are successfully receiving other email notifications from the Group and elsewhere on our site.

I'm just wondering if anyone else has noticed this. Our groups can be very large, over 1500 members - I don't know if that's a factor.
updated by @lornawebber: 08/07/21 03:55:30PM

Deleting Pending Users

Using Jamroom

@douglas thank you for your prompt response.
I must admit, I did not think of looking at the url to see if there might be another page, especially as the page-jumper had disappeared from the bottom of the page. This led me to take the message at face value - i.e. "there are no pending user accounts at this time".

Deleting Pending Users

Using Jamroom

I encountered a glitch when deleting pending users in the Pending tab of the Dashboard.

I had two pages of pending users and I wanted to delete the oldest ones, 100 per page. I checked the top selection box on the second page, to select all on that page, and 'deleted selected'.
I received the message that there were no more pending users. I refreshed the screen and it still showed no other Pending users.
I think it should have shown me the 100 users that were still pending.
It's not a big problem, but did cause me to think that I had inadvertently deleted all of the Pending users, including the most recent.

I attach screenshots (1) after deletion and (2) then going back to the Pending list.


updated by @lornawebber: 04/09/21 10:33:08PM

Notifications - Email or Private Note

Using Jamroom

Thanks @brian - that looks good now.

Notifications - Email or Private Note

Using Jamroom

Thanks for looking at this Paul.
This is a Standard User group (All Users quota). We don't have anyone in the Sellers Quota.
I am able to send Private Notes to this user. I'm just querying what happened to the option to send Notifications as Private Notes instead of Emails. I no longer have that option on my Account settings either.

The screenshot attached is an old one and not the latest settings screen, but it shows the option for notifications by Private Note. I'm sure it was there a couple of weeks ago, because when we had a problem recently with email notifications for Likes, I was suggesting to people that they choose Private Note notifications instead of emails.

Notifications - Email or Private Note

Using Jamroom

Had a report of a user not getting notifications, and when I checked, some of her notifications didn't have any setting of the check box.
There used to 3 options for Notification: (a) Do Not Notify; (b) Send Email; (c) Send Private Note.

Has this Private Note option been removed?
I attach a screenshot of this user's Notification settings.

updated by @lornawebber: 10/26/20 01:56:35AM

Adding a Gallery to a Photo Album

Using Jamroom

I don't know if this is specific to pmp-art.com, but we have a Photo Album icon on each gallery in the Gallery list.
I'd expect that clicking that Photo Album icon would add the entire gallery to a photo album of choice, but in fact, it adds only one image from the gallery. When I tested it it was the oldest image in the gallery.

If the system is not intended to be able to add an entire gallery to a photo album, then I don't think it should be possible to have that icon on the Gallery list.
updated by @lornawebber: 10/07/20 03:12:09AM

Format of comment box post update

Using Jamroom

Thanks Nate.
It's not at all urgent, so if you can put it in the next release that would be great.

Format of comment box post update

Using Jamroom

Hi - since the Comment module was updated (yesterday on our site), I've noticed in comments on a gallery image, that the text gets closer to the user image in multiple replies. After 5 indented replies the text starts to overlap the image.
See screenshot.
Minor issue, but thought you 'd like to know.


updated by @lornawebber: 09/28/20 11:56:32AM

Order of Photo Albums in pop-up

Using Jamroom

Photo Album is a very popular feature on our site and some people have dozens.

I've had reports since the last major update, that when adding an image to a photo album, the pop-up that gives the Photo Album names for selection is showing the Albums in the order they were created. It used to show them in reverse date order, which is what is wanted by default (i.e., most recently created first).

I am not seeing this problem in my Admin or non-Admin users, but I have been given log-in details for someone who has this problem, and I can see it in that account. I will raise a support ticket and give you the log-in.

I have used the Photo Album re-order feature. In my Admin and non-Admin users, that does change the order in both the Photo Album list and the pop-up selection box. In the user who's albums are in reverse order, I tested this by moving that very last album to the top of the list. It had no effect on the order of the pop-up list even after clearing my PC cache.

updated by @lornawebber: 09/21/20 10:53:31AM