Forum Activity for @douglas

douglas
@douglas
06/22/19 05:40:03AM
2,812 posts

Comments on Timeline not working
Using Jamroom

The only issue I see here:
https://fatsafatsa.com/fatsafatsatv

is the comment count isn't showing.

The link is correct, it is suppose to take you to the videos detail page and it does for me.

Hope this helps!
douglas
@douglas
06/22/19 03:09:38AM
2,812 posts

Comments on Timeline not working
Using Jamroom

Annush:
Hi @paul Sorry to get back to you but the comments are not working again. This time it seems they're not working on an uploaded video. Same as before. I've done nothing new except upgrade. Thanks

Can you post the link to the video?

Thanks!
douglas
@douglas
06/14/19 06:43:43AM
2,812 posts

OG Tags Not Working
Using Jamroom

@annush go ahead and open a new topic for your comment issue since it is a separate issue.

Thanks!
douglas
@douglas
05/04/19 06:42:18AM
2,812 posts

integrity check stalls on verifying followers
Using Jamroom

Have you tired using the "repair module" when running the integrity check tool?

Hope this helps!
douglas
@douglas
04/18/19 01:44:27PM
2,812 posts

Site Description
Jamroom Hosting

perrie:
Hi Everyone,
I am trying to improve my SEO, which seems to be very bad, and one of the thing I was told to do was add a description, but I don't see anywhere to do that. Where would I put a site description?
Thanks!


Use the Meta Tag Manager module.

Hope this helps!
douglas
@douglas
04/18/19 06:42:05AM
2,812 posts

Profil Heard Image
Installation and Configuration

You'll need to run the Integrity Check tool so the profile header image field will show in the "Modify Profile" section.

ACP > System Tools > Integrity Check

Also reset your cache... ACP > System Tools > Reset Cache

Then the field for the profile header image should show for you.

Hope this helps!
updated by @douglas: 04/18/19 06:42:23AM
douglas
@douglas
04/18/19 06:31:29AM
2,812 posts

Profil Heard Image
Installation and Configuration

Looks like the field to upload the profile header image is missing, we'll check it out.

Thanks!
douglas
@douglas
04/13/19 07:33:36AM
2,812 posts

Side menu not visible on tablet browser
Using Jamroom

Which skin are you using?

It is most likely a check in the header.tpl that is not allowing the mobile menu to show for tablets.

Thanks!
douglas
@douglas
04/11/19 11:05:11AM
2,812 posts

Error: unable to write to template cache directory
Using Jamroom

izhmel:
I did not change anything and it stop working
I am now getting a white page

All the media folder are empty /public_html/dubmusic.com/data/media/1/860


Check your error logs, a blank page usually means a template is corrupt.

You could also try deleting the files in your data/cache/jrCore and data/cache/YOURSKIN directories to manually reset the cache.

If you are missing data, you may need to contact your hosting provider for assistance. Maybe they can restore your site from a backup?

Hope this helps!
douglas
@douglas
04/08/19 11:02:21AM
2,812 posts

How to have an admin embed a flyer (file) in someone else's event
Ning To Jamroom

Can you send us your admin login so we can check this out on your site?

Thanks!
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