Video Not Converting
Design and Skin Customization
Usually reasons the file will not convert are:
* the system has orange lights in the system check that need to be addressed
* the jrSystemTools module is not installed
* other server restriction is in place causing the jamroom system not to be able to function correctly.
The location to look to understand which it is is:
* the error log in the ACP
* the system check tool in the ACP
* server error logs.
You need to locate the cause of the issue so we can help you further.