Cometchat
Using Jamroom
Strumelia:
I tried putting the code you suggested Michael- I put it in my meta.tpl right BEFORE the < /head> instead of after, and activated it. I found no differences in how CC was functioning. So I left it that way.
Here is a little mention of this same 'head' thing on the CC site:
http://www.cometchat.com/documentation/optimizing-performance/
I am using CC version 5.5.0
This line from that page is a good one to follow:
Move the CometChat HTML code from just after <head> to just before </body>
Currently you have it just before:
The difference is the header vs the footer. That optimize performance page is telling you to put it in the footer rather than the header.
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Dazed:
I have had CC installed for about a year now. I just went through the email chain when I had similar issues and this may or may not help. What are your log files stating?
Please make sure the correct details are entered in the following fields in the /cometchat/integration.php file:
DB_USERTABLE // Jamroom user table
DB_USERTABLE_USERID // field which stores userid
DB_USERTABLE_NAME // field which stores username
So cometchat needs access to the users table? users are stored in a datastore, so I'd be surprised if they have a setup to access that correctly. They really should build a module.