What are your best practices, tips, tricks regarding validation/approval of new members?
Ning To Jamroom
Thanks Michael and Strumelia - Michaela, I'm going to dive into the spam blocker module and learn more about it. I was interested in this statement by you: "Whenever a new user signs up and posts anything that contains a link outside the site all admins get notified." Is that automatically set up for admins? we're setting up a Welcome Team of folks and I'm thinking about asking them if they'd be willing to keep an eye on posts. Right now, members can post in the forum, events, photos, videos without approval, private notes. Blogs need to be approved and New groups need to be approved.
Strumelia, we've been using Admin Validation... I've had a complaint from someone on our leadership team that we don't approve new members fast enough, that we should use Email validation since that allows people immediate access to posting (once they receive the email and validate it). I'm fine with that, since our team member was right... I had been operating the way you described in your link (in fact, that might be where I first got my ideas for Admin validation - thank you!). But there's only me approving new people and I don't make myself available 24/7, so people were waiting to get approved sometimes. That wasn't an issue pre-covid but now we are getting more people wanting to join.
So I want to make it as spammer-proof as possible, while not making people wait to join, and not increasing my crazy workload on this site. LOL So any/all suggestions are welcome!
I'm attaching a screenshot of the questions we use. I'm not sure how helpful the Human Check is. And the last question is of no use whatsoever given that we are trying to use Email validation. Two of the other questions - Why do you want to join and what are your gifts and talents - are there because of the focus of our site - community building by focusing on the assets of a community rather than the deficits (asset-based community development = ABCD) but we're thinking of changing those to something that ties even better into the focus of the site AND gives us something we can use to help people get more connected. (e.g., what question do you have about putting ABCD into practice? That answer will give our Welcome team members info that will help new members get more connected.)
Thank you for any and all suggestions.... I'm not that worried about our present process, unless of course we start getting more spammers...