blog documentation FAQ followers forum marketplace services youtube

First install / Can't create user

The Jamroom Network » Forum » Installation and Configuration » Page » First install / Can't create user
alt=
@reuns
10 years ago
2 posts
Hi,
I've just installed Jamroom-core on a linux server with php 5.6
The installation was ok, until I have to create the first user.
I filled all the fields and when I click on "Create account", it'll write for 1 second "Working" then "Working" disappear and nothing else happens.
I can't login, I have no e-mail and I'm stuck in this situation.
Any idea ?
Thank you.
updated by @reuns: 09/01/16 03:58:59PM
paul
@paul
10 years ago
4,335 posts
Sounds like a JavaScript problem. Any errors in the browser console?


--
Paul Asher - JR Developer and System Import Specialist
alt=
@reuns
10 years ago
2 posts
There's nothing special with javascript.
But, There isn't any img loaded.
The "Working" should be an animated gif, and every background pic aren't loaded.
I uploaded them many times, in ASCII mode, they are present on the server but here is what I have when I tried to access them : L'image "..../bckgrd.png" ne peut être affichée car elle contient des erreurs
Which means, the picture can't be displayed because of errors on it. (more or less, sorry for the translation)
The two problems may be connected.
douglas
@douglas
10 years ago
2,808 posts
Have you insured your server meets the Jamroom requirements?

https://www.jamroom.net/the-jamroom-network/documentation/getting-started/774/requirements


--

Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
michael
@michael
10 years ago
7,826 posts
you can check the error log too at:
/data/logs

There is probably 'error_log' or 'debug_log' that can be opened with a text editor. Those are all the errors jamroom throws, but if its a server error, check your servers error logs.

Tags