It's been quite a while since our last Blog post and I wanted to take some time to fill everyone in on what's been happening behind the scenes here with the Jamroom team. Although it may not be apparent (due to the lack of us blogging!) we've been very, very busy on this end.
Jamroom Core 6.3.0 is coming
If you already subscribe to the Beta Channel, you have seen the first few beta releases of Jamroom Core 6.2.1. There have been a number of NEW features and changes that have continued to pour in to this release, and we've decided to bump the version up to Jamroom Core 6.3.0. If you are on the Beta channel, you'll see the first beta of 6.3.0 is now available. Some of the bigger and more notable changes are:
There's also a ton of small updates, tweaks and bug fixes in place as well - the Jamroom Core 6.3 upgrade is shaping up really well and we think you're going to like the update.
Working with new Jamroom Clients
Over the last year we've started working on new projects with a few large Jamroom customers that are going fantastic. They are very supportive of the work we're doing on Jamroom, and a lot of new updates and development is being driven by the Jamroom team working on these new projects.
Some of these clients are very close to launching and our hope is to have a blog post or white paper featuring these projects so the Jamroom community can get an "inside look" at the work that goes in to taking an idea on paper to a complete product that can be shipped and sold to users.
We're excited they've chosen to build their product on Jamroom and can't wait to share.
Spring Special on Jamroom Professional and Jamroom Premium!
For a VERY limited time - only through March 31st! - we are having a "Spring Special" on the self hosted Jamroom Licenses. Now through the end of the month you can get:
Jamroom Professional for $349 - save $150. This gets you all Jamroom Premium items on up to 4 sites, 1 year of VIP support AND professional installation.
Jamroom Premium for $199 - save $100. This gets you all Jamroom Premium items on up to 2 sites and 30 days of VIP Support.
These deals are only good through March 31st so grab it now if you've been waiting for a good deal
That's it for now - with spring right around the corner (finally!) I'm personally hoping for sunny skies and warmer temperatures.
As you may know, Jamroom users can 'sponsor' the development of custom modules for their sites on the understanding that these modules, or variants of them, could be made available to all other Jamroom users. Over ther past couple of years this has resulted in quiet a few modules stacked up on the shelf that might well be useful to other Jamroom users. These are some of them, in no particular order -
These will now be released, maybe one a week (so as not to swamp us with support questions ), the first one being Audio Watermark - https://www.jamroom.net/the-jamroom-network/networkmarket/484/audio-watermark - Many thanks to user for originally sponsoring this module.
Maybe let us know which ones would be most useful to you so that we can prioritise subsequent releases?
For most of our Jamroom Hosted customers, the one thing they can never get enough of is disk space - with an active system it is really easy to eat up a ton of disk space with audio, video, images, etc. Jamroom includes several tools to try to limit the amount of disk space used for items, but it's always a trade off between quality and space.
We're excited to announce that all Jamroom Hosted customer are getting free disk space upgrades on their servers - even the existing 12G server gets a free upgrade We're rolling out all new plans that incorporate the larger disk space. For those of you on higher end plans, the disk space is going up A LOT - this allows you to grow for much longer on your existing Hosted plan as well as keep higher quality versions of many of your media items.
Here's the new Hosted Plans with their cost per month as well as Disk Space / CPU Count / RAM:
15G / 1 CPU / 1G RAM - $39 - current 12G users get free upgrade to 15G disk space
25G / 1 CPU / 1G RAM - $49 new plan
40G / 1 CPU / 2G RAM - $59 - current 24G users get free upgrade
80G / 2 CPU / 4G RAM - $69 - current 48G users get free upgrade
160G / 4 CPU / 8G RAM - $89 - current 96G users get free upgrade
320G / 6 CPU / 16G RAM - $149 - current 192G users get free upgrade
640G / 8 CPU / 32G RAM - $249 - current 384G users get free upgrade
1280G /16 CPU / 64G RAM - $499 - new plan
So for example - if you currently have a 192G plan you are getting a FREE upgrade to 320G Disk space - that's almost double!
Upgrading is easy - just open a ticket with us and we can take care of it for you. Note that it will require some downtime for your server - your existing server data will be migrated to a new server that has the larger disk space. This usually only takes a few minutes on the small servers, but can take up to 30 minutes or so on the larger servers. So let us know a good time you'd like it to be done at and we will do our best to accommodate the request. If we don't hear from you within 30 days we will upgrade your server on your behalf.
You can find more details on all the new plans on our SSD Hosting Plans page:
We hope you enjoy the new plans and the free upgrades - if you have any feedback, comments or concerns please post in the comments below and we can help.
- The Jamroom Team
The new Payment Support, Subscriptions and Item Bundle modules have just been uploaded to the Jamroom 6.1 Beta channel!
We have been working on these modules extensively for the last 8 weeks, and it is time to take the "wraps off" and get them into everyone's hands.
New Payment Support Module
The new Payment Support module is designed as a replacement for the existing FoxyCart eCommerce module and features 3 Gateway Plugins: Stripe, PayPal and FoxyCart:
- If you are a NEW site and are looking to get setup with eCommerce capabilities, you should use Stripe or FoxyCart. PayPal is more limited in it's support of advanced features. If you are using FoxyCart you get a bonus and can accept BOTH Stripe and PayPal.
- If you are an existing site that wants to upgrade from the FoxyCart eCommerce module, note that at this time the modules are in BETA so do not upgrade quite yet. We do have an upgrade tool to "import" existing FoxyCart data into the new Payment Support module, so make sure you test that on your development site before running on your live site.
New Subscriptions Module
The other half of the eCommerce upgrade is the new Subscriptions module. The Subscriptions module changes how subscriptions work in Jamroom, and provides a much more flexible system for creating and selling subscription in your Jamroom. You can now create multiple subscriptions to the same quota, which gives you the flexibility to offer varying subscription lengths without having clones of multiple quotas.
Like the Payment Support module, the Subscriptions module has an "import" tool to import your existing subscribers from the FoxyCart eCommerce module into the new Subscriptions module, so make sure and check that out on your development site.
New Item Bundles Module
The new Item Bundles module is a replacement for the FoxyCart Bundles module, and provides some improvements in how Bundles are handled, processed and downloaded. Note that if you are running the FoxyCart Bundle module and update to the Payment Support module, you must also update to the Item Bundles module and THEN run the "Import Bundles" tool from the Item Bundles tool menu.
Note that the Item Bundles module is also in BETA - do not run on your live site!
New Products Module - Coming Soon!
We are also hard at work on an upgrade for the Merchandise module - at this time the Merchandise module does NOT work with the new Payment Support module, so be on the watch for our new "Products" module coming soon that is a replacement for the Merchandise module, and features new Product Categories and custom fields.
We hope you really like the new module - please let us know any feedback you have on what you would like to see in these new modules. The new modules will become the foundation for all eCommerce in Jamroom going forward, so we want everyone to love how they work
If you have any questions or feedback, please join us in the Jamroom User Support Forum:
Those of you that are Jamroom regulars may have noticed over the past 6 weeks or so that I've not been online as much as normal. While I'd love to say I've been relaxing and enjoying some time off, I have to admit instead that I have been holed up in the Jamroom Development Cave, and am just now getting out to some fresh air and brighter skies (although up here in Seattle we seem to be stuck in an extended winter). The result of the last 6 weeks is that Jamroom 6.1 is now in BETA.
Jamroom 6.1 is an incremental upgrade over Jamroom 6.0, and while there's not a lot of new "visual" cues that it is different than Jamroom 6.0, there are a number of important under the hood upgrades that have been needed. Some of these were planned during the JR 6.0 development cycle and didn't make it in time, while others have been continuing work that started with Jamroom Core 6.0:
- New System Tools module - We've moved all the different binary tools used by Jamroom modules into a new "System Tools" module. Since these binaries change very little, having them be in a separate module that does not need to be upgraded very often results in much smaller "regular" module sizes, and will save on disk space.
- Upgraded Queue Support - This is a continuation of the work started in Core 6.0 and now the queue system is even more robust. We've also added better support for when Jamroom is running in a cluster and when the queue is under heavy load.
- Upgraded Template Compare - The Template Compare section has been upgraded and should do a better job of showing differences across different skins and modules.
- New "Full Page" Caching option - There is a new "Full Page Caching" Core Global Config option that enables a full page cache for logged out users. Jamroom has always used a partial page cache, where sections/widgets are cached individually, but this new option for logged out users allows entire pages to be cached and speeds things up for visitors, while reducing the load on your JR server.
- New Image Caching - The resized image cache in the Image Support module has been rebuilt from the ground up to be much faster, and for cached images requires ZERO database queries.
I've also been working on a complete overhaul of the Jamroom Cluster modules, and in the next 1-2 months we will be rolling out Jamroom Cluster 2.0 which makes running Jamroom on a cluster of servers as easy as running on a single server, so stay tuned. If you are running a large Jamroom site, and are interested in upgrading to Jamroom's cluster solution for High Availability, contact us and we can work with you to ensure we have something that fits your needs.
To upgrade and get involved with the Jamroom 6.1 beta, you can do so by:
1) Log in to your Jamroom site as the master admin
2) Go to ACP -> Core -> Marketplace -> Tools and click on the Marketplace Channels button.
3) Enter "JAMROOM61BETA" into the "Channel Invite Code" field and then click "add channel"
You can now go to the "System Updates" tab and upgrade to Jamroom Core 6.1 + modules. After upgrading don't forget to install the new System Tools module as well.
Like usual, Jamroom 6.1 is a BETA RELEASE - do not upgrade your "live" site to Jamroom 6.1 at this time. We anticipate a short beta cycle for Jamroom 6.1, so you won't have to wait long to get updated, but for now hold off from upgrading your production sites to Jamroom 6.1 until we get feedback from the community on how things are going.
We hope you enjoy the Jamroom 6.1 beta and new updates. Please post any feedback or questions or concerns to the User Support Forum and we can help.
One of the best things about running Jamroom Hosted is that it gives us insights into the overall performance of Jamroom across hundreds of domains - pointing out areas where we can improve the Jamroom code to make things "fly". For example - some of the recent updates to the Core queue and caching systems have come from being able to see what types of operations are having the biggest impact on the performance of a site.
Nucleos - the eyes on your server
To help us maintain a high level of service and performance we have built our own custom monitoring system for your Jamroom Hosted servers - "Nucleos". Nucleos is a custom Jamroom module (of course!) that on regular intervals queries the Jamroom Hosted servers for a variety of information:
- What is the current CPU load on the Server?
- How much memory and disk space is the server using?
- Is the web server up and handling user requests?
- Are there any "slow" SQL queries to report?
- Are any SSL certificates going to expire and did they renew correctly?
And more. All of this comes in to an easy to use interface that alerts us to any issues that may be cropping up on a server. For many of these checks we can be alerted well before there is any issue, which gives us time to fix the issue before it becomes a real issue.
Whenever a check is run on a server, the results are stored in a plugin archive - this allows us to create graphs for many of the data points we collect, which in turn lets us see if our actions to improve performance for a specific sub system actually works. We can view the BEFORE and AFTER graph and see the difference - there’s no guessing involved.
As Jamroom Hosted has evolved and grown, so too has Nucleos. We’re constantly trying to improve the reliability and performance of our systems by tweaking and adding new checks to ensure we have a solid view of the performance of the Jamroom Hosted servers. We're excited about what we've built and wanted to share HOW we monitor your servers for those that are interested.
Bringing Back the Jamroom Hosted 12G Plan
As many of you know a few months back we discontinued the Jamroom Hosted 4G, 8G and 12G Hosted plans - mainly due to operating costs on the backend related to our custom backup solution. I'm excited to announce that after reworking our backup solution we've been able to lower our backend costs, and that has allowed us to re-introduce the Jamroom Hosted 12G plan!
For only $39 a month you get access to the same great features found in all Jamroom Hosted Plans:
View Jamroom Hosted SSD Plans
If you’re NOT using Jamroom Hosted and are currently hosting Jamroom 5+ elsewhere, we can import your existing Jamroom site for FREE and get you up and running on the fastest and most reliable Jamroom Hosting you can get - Jamroom Hosted.
Contact Us and let us know how we can help take your site to the next level.
Thanks for reading!
- The Jamroom Team
It’s hard to believe 2017 is already here! Hopefully everyone had a relaxing and enjoyable New Year. On this end the team has been busy working on module updates that have just been rolled out into the Marketplace. With over 30 module updates alone, it’s been a busy morning!
Jamroom Core 6.0.5
The latest release of the Jamroom Core is out now - version 6.0.5. This new release brings some big performance improvements for the core Queue system. One of the best things about Jamroom Hosting is that we get an “inside” look at the performance of some of the largest Jamroom systems, and get to see in real time how things hold up (or don’t hold up) under heavy load.
The updates to the Queue system are based on issues that have been observed in very large systems, while under a fairly heavy load (dozens of requests per second) with very deep queues (50,000+ entries). The new changes should allow these systems to handle the load much easier and keep chugging along. Even smaller sites that get very busy should see an improvement in system performance under load.
New Elastic 2 Skin
The “legacy” Elastic skin was the very first skin for Jamroom 5, and while it had been updated and tweaked over the last few years, it was really the same design it was in 2012. We’ve now rolled out an all new Elastic 2 skin that brings a more modern and sleek design. It is now included by default in the Jamroom Open Source core, and is a great skin to start any custom design from. It’s clean, responsive and easy to customize (since it uses very few override templates). We like new stuff just like everyone else and felt like it was time for something new in the Open Source core.
The new Elastic 2 skin can be installed on any site for free from the Marketplace.
Big Meta Tag module updates
There were several things we wanted to change about the way meta tags (and most importantly Open Graph tags) functioned in Jamroom, and Michael has been working hard on this one for the last couple weeks. Previously, all Open Graph tag support was part of the ShareThis module. This meant that in order to have Open Graph tags on pages, you had to have the ShareThis module installed.
What we’ve done is move support for Open Graph meta tags into the Meta Tag Manager module (which makes sense right?) which means you can have full OG tag support without needing ShareThis. This also gives us a much better framework for adding OG tags to pages that are NOT item detail pages, which means better support all around.
This also means there were a couple dozen other module updates that went out this morning as they each contain a NEW “item_detail_meta.tpl” file. This is the NEW template that is used by the Meta Tag module and is used to add Open Graph tags to the item detail pages. Feel free to customize the new templates to suit your needs. We’ve also begun adding Twitter “card” support to these templates, and will continue to update them going forward to support more social tags.
New URL Redirection Module
We’ve also rolled out a NEW module called “URL Redirection”:
That takes over URL shortening duties from the ShareThis module. The URL Redirection module also features “link masking” for rewriting one URL to another URL, and keeps track of click statistics. You can download and install the URL Redirection module from the Marketplace right now.
Simple Chat - have fun with Smileys
We’ve also rolled out a new version of Simple Chat that now integrates a “smiley” selector for desktop browsers right in the chat pane - you will see a new smiley button that will open configured Smileys - simply click on one and it is added in to your chat message. Note that this functionality requires the Smiley module be installed and configured.
Search Module speed ups
The Search module has been updated and should be MUCH faster when performing searches on large systems. It also includes a new “Log No Results” option that will log search strings to the Activity Log that resulted in no matches. We’re using this here on Jamroom.net as a way to find out the type of questions users are searching for where we do NOT have documentation to help. Seeing the search query log let’s us know what we need to add.
Newsletter Module - now with Module and Custom Filters
Not to be left behind, the Newsletter module has also received some big updates. There is new Module and Custom Filter support that let’s you further refine and target specific segments of your Jamroom user base. It includes a small info section showing you HOW MANY users match the selected quotas and filters BEFORE you send - this way you can easily see if your filters are doing what you want and adjust your settings as needed.
I know many of you probably saw the number of updates in your Marketplace and figured “something was up”, so we wanted to cover some of the cool new features and updates that have just rolled out.
We hope you like the new updates - join us in the Support Forum and let us know - we always appreciate feedback from everyone.
- The Jamroom Team
A Quick post about some recent Hosting changes and updates:
PHP7 is now available
We are now supporting PHP7 for Jamroom Hosted servers. PHP7 is an impressive server upgrade for a Jamroom site and can really help speed things up. We can upgrade your Jamroom Hosted server to PHP7 at the click of a button, so if you would like to upgrade let us know and we’ll get your site updated for you. Jamroom is 100% compatible with PHP7, so everything will just be a bit FASTER after we upgrade your server. There’s no downtime involved, so it’s quick and easy.
Hosting Plan Changes
As some of you may have noticed, we’ve discontinued the 4G, 8G and 12G Hosted plans. We found (and heard) the 4G server was too small for almost all sites, while the 8G and 12G weren’t used much. It seems sites either needed almost NO space or more than 12 Gigs. These low end plans also had a tremendous amount of “churn” and were no longer financially viable for us to keep offering. We know that for some of you on the 4G/8G/12G plans making the jump to 24G may be a big jump - larger than you would like. The good news is that right now you can upgrade to the 24G hosted plan and save 10% off each month - for as long as you have the server:
If you are currently on a 4G plan and were planning to upgrade to 8G, or a 8G plan and were planning on upgrading to a 12G server, and DON’T want to upgrade to 24G please let us know - we hate leaving anyone “in the lurch” and will see what we can do to accommodate your needs.
If you are currently on the 4G, 8G or 12G plans are are happy with the size of you server, you don't need to do anything - you can continue to use your existing server plan for as long as you like.
New - Premium install options
Getting started with another domain on your server is easier than ever. We’ve rolled out new “Premium” install options that can pre-install different site packages on your server. This makes it really easy to get setup quickly. You’ll see the new Premium options when creating a new domain on your server.
New Hosting Partner - A2 Hosting
With the 12G and lower hosting plans being discontinued, we know that for some of you the cost of Jamroom Hosted is going to be too high. We’ve partnered with A2 Hosting who provide fully managed VPS servers as well as shared hosting:
For those of you on a budget I think you’ll find the performance for the price is exceptional.
We’re always looking for ways to improve Jamroom Hosting and make it the best it can be. Our goal is the easiest and highest performing solution you can get, so please let us know if you have any feedback or questions and we can help.
- The Jamroom Team