Elastic 2 Skin Documentation?

Annush
Annush
@annush
2 months ago
207 posts
Hi, unfortunately we've had to change skin again to Elastic 2. It's working pretty good but we can't find how to control the Main page Tittles such as Admin Blogs, Top 10, Hot Videos ect... Is there Documentation explaining how to get to these features please? We've also lost the View counts on Youtube, Soundcloud ect They are ever so important to our members so they can see if their material is played. Thank You
updated by @annush: 12 Jun 2020 05:44:34AM
paul
@paul
2 months ago
4,090 posts
All skins use templates, so there is no specific documentation for each skin, just generic documentation on how the template system works. Search for 'template' on this page to see the various documents - https://www.jamroom.net/the-jamroom-network/documentation/contents

Or maybe SiteBuilder can help - https://www.jamroom.net/the-jamroom-network/documentation/site-builder/2634/what-is-site-builder

As for view counts, it might be that Elastic doesn't show them by default so the counts need adding to the templates. What skin were you using, and where were you seeing these counts?


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Paul Asher - JR Developer and System Import Specialist
Annush
Annush
@annush
2 months ago
207 posts
Thanks @paul I'll try to do what you say - We were using Followme skin (jpg) Elastic has views only for Videos. Counting views and streams are essential hence you find them everywhere, FB, Youtube, Soundcloud
Thanks
Annush
Annush
@annush
2 months ago
207 posts
Hi, apologies at the out-start. @paul @brian We're still trying to solve basic 'standard' workings of the Elastic skin 2. Example in the jpg. The relevant boxes are clicked, then save changes then integrity check... at least 5 times. It still doesn't work. I do not want to allow self ratings. I'm coming back to what we've always asked, that what we click, which is what's offered to work. When we are not knowledgeable of why and can't think of variable possibilities of why, unfortunately we write to you. We do feel guilty. We have on occasions had the monthly support paid offer but we still couldn't get the systems to do what is expected.
There are so many little things, why can we see Home & Timeline on one Profile and no Home tab on another?
I think we've tried all the skins.
How much would it cost for 'someone' to go into our platform and get all these bits and pieces to work? We're really trying to get this off the ground but spending days on functionality means less time in getting people to sign-up.
Maybe we need to just talk directly to the skin creator?
Thank you - We have nothing but respect for all you guys, so please, don't take what we say here as negative.
Item Ratings.jpg
Item Ratings.jpg  •  46KB

paul
@paul
2 months ago
4,090 posts
Hi - Sorry you are having these issues. All checkboxes and other settings in module configurations should work 'first click'. If you are saying they are not, there may may some underlying problem with either site content or your server setup. Can you let me have the site URL and master admin login so that we can take a look?
Also, which profiles are you seeing the differences on?
Thanks


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Paul Asher - JR Developer and System Import Specialist
paul
@paul
2 months ago
4,090 posts
Send login to support[at]jamroom[dot]net


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Paul Asher - JR Developer and System Import Specialist
douglas
@douglas
2 months ago
2,636 posts
fatsafatsa.com has a secure connection issue for me, I can not get to your site.

All of the lists on the front page are controlled by the index.tpl and inside that file you can see all the other templates used to create the home page for Elastic2.

For example, index_core.tpl has the Admin Blog, Forum List and New Members lists...

Hope this helps!


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Douglas Hackney
Jamroom Team - Designer/Developer/Support
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