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Ancestor Chart has a broken link

The Jamroom Network » Forum » Genosis » Page » Ancestor Chart has a broken link
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@enakhala
2 years ago
2 posts
Hello,
Thank you for the great work.
I ran into a problem with the Ancestor Chart. It will show everything from my father generation and up with no problems. When I try to view my chart, or my siblings or cousins charts, the tree shows blank (attached). I hope this is something I can fix..please help?
blank tree.jpg
blank tree.jpg  •  33KB


updated by @enakhala: 10/03/22 10:36:16AM
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@enakhala
2 years ago
2 posts
So after few days of trial and error I now kinda know what is going on. The chart will be broken if I added my both parents. When I remove the relation with my mom everything works fine.
michael
@michael
2 years ago
7,692 posts
do you have a GEDCOM file for the broken structure? If yes, could you add it here or if its private send it to support at jamroom dot net along with a link to this tracker.

Its always easier to fix bugs when we have a working example of it.

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