Audio not showing on profile after update.

Cloud Media
Cloud Media
@cloud-media
7 years ago
53 posts
Recently updated and audio player is not appearing on profile. File is uploading because you can download it but will not show player on user profile.

Any Thoughts?
updated by @cloud-media: 12/24/17 06:19:05PM
michael
@michael
7 years ago
7,671 posts
Working on a default skin?

Thinking maybe something in your templates. First thing that jumps to mind is the default went from "flv" to "m4v" so the
video modules 'item_detail.tpl' page used to have:
{elseif $item.video_file_extension == 'flv'}
but now it has:
{elseif $item.video_file_extension == 'm4v'}
.

Some of the jamroom skins over-ride the default video detail page with a template at:
/skins/(some skins)/jrVideo_item_detail.tpl

So if you've cloned a skin that has that file, it probably needs the update.

Docs: "Using the Compare tool to keep cloned skins up to date"
https://www.jamroom.net/the-jamroom-network/documentation/jamroom-admin-handbook/2394/using-the-compare-tool-to-keep-cloned-skins-up-to-date
updated by @michael: 09/08/17 01:20:44AM
douglas
@douglas
7 years ago
2,766 posts
As suggested by @andrusito link...

Make sure you've installed the new System Tools module that is needed for version 6.1.1.

https://www.jamroom.net/the-jamroom-network/networkmarket/447/system-tools

Hope this helps!


--

Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos

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