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solved Uploader Not Working

The Jamroom Network » Forum » Installation and Configuration » Page » Uploader Not Working
Cloud Media
Cloud Media
@cloud-media
6 years ago
53 posts
Unable to upload audio, video or images.

We get this error for audio/video.

This audio file is currently being processed and will appear here when complete.

Normally after a refresh the audio will convert but that's no longer the case.

Images load but do not convert.

Videos will not convert if they load we get the same message.

This audio file is currently being processed and will appear here when complete.

Any ideas? config.php appears to be set correct.
updated by @cloud-media: 07/31/18 08:19:24PM
Cloud Media
Cloud Media
@cloud-media
6 years ago
53 posts
error saving media file: 1049/jrAudio_2127_audio_image.jpeg
error saving media file: 1049/jrAudio_2127_audio_file.mp3
error saving media file: 6/jrProduct_32_product_image.jpg
error saving media file: 6/jrProduct_32_product_image.jpg
error creating M4V version of video file: jrVideo_48_video_file.flv
michael
@michael
6 years ago
7,692 posts
Need to figure out what that error is. Check your servers error logs for clues. anything like:
* "500 internal server error"
* "permission denied error"
* "file ownership permission error"

The uploaded file is not able to be written to the servers hard disk.
Cloud Media
Cloud Media
@cloud-media
6 years ago
53 posts
The advice was priceless.

Looks like I had to add the permissions to data/logs. I did a test mp3 and audio upload and it worked.
michael
@michael
6 years ago
7,692 posts
Fantastic! well done :)

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