solved Images missing after update

music412
@music412
5 years ago
36 posts
Hello

I have just applied the latest update today and all user uploaded images are missing. How can I solve this?

My site is http://music412.com/

Thanks
updated by @music412: 02/04/20 11:10:16PM
paul
@paul
5 years ago
4,325 posts
Every image load is creating a '500' error which just means 'something went wrong', so difficult to diagnose other than guessing that the update didn't complete or went wrong.
Send us a support ticket with your admin login and we'll take a look.
Thanks


--
Paul Asher - JR Developer and System Import Specialist
music412
@music412
5 years ago
36 posts
Restored the image module as suggested by Support and everything is working now. Thanks!

Quote:
Hi - We've since worked out that this is an issue with the latest Image Support module and are working on its fix.

In the short term, roll the module back to version 2.4.0 -

ACP=>Core=>Marketplace=>Tools=>Release Archive=>Image Support=>Restore

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