Update System Core From 6.5.11 To 6.5.12 not work.

kaminoey
@kaminoey
2 years ago
38 posts
I clicked the update button. But nothing happened. Like it's not working. It took a long time to wait and nothing happened.
updated by @kaminoey: 06/28/22 08:21:07PM
douglas
@douglas
2 years ago
2,767 posts
Hello,

Go to your system check page... /core/system_check and make sure there are no issues. If there are, get with your hosting provider to sort them out.

You may also take a look at the server requirements doc:
https://www.jamroom.net/the-jamroom-network/documentation/getting-started/774/server-requirements

Hope this helps!


--

Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
kaminoey
@kaminoey
2 years ago
38 posts
System Check
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kaminoey
@kaminoey
2 years ago
38 posts
How do i solve the problem
paul
@paul
2 years ago
4,325 posts
You'll need to contact your hosting provider about enabling the ACPu functions.
For the YouTube, Vimeo and Flickr issues you need to configure the relevent modules, or disable them if not needed.
The GeoLocation issue suggests that you click and install the file.
hth


--
Paul Asher - JR Developer and System Import Specialist
michael
@michael
2 years ago
7,692 posts
Run the integrity check
ACP -> MODULES -> CORE -> SYSTEM CORE -> TOOLS -> INTEGRITY CHECK
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kaminoey
@kaminoey
2 years ago
38 posts
michael:
Run the integrity check
ACP -> MODULES -> CORE -> SYSTEM CORE -> TOOLS -> INTEGRITY CHECK

Thanks for the advice, I've done it but still can't update.
kaminoey
@kaminoey
2 years ago
38 posts
paul:
You'll need to contact your hosting provider about enabling the ACPu functions.
For the YouTube, Vimeo and Flickr issues you need to configure the relevent modules, or disable them if not needed.
The GeoLocation issue suggests that you click and install the file.
hth

Thanks for the advice, I've sent it to the service provider.
michael
@michael
2 years ago
7,692 posts
kaminoey:
Thanks for the advice, I've done it but still can't update.
Send your admin login details to support AT jamroom DOT net and along with a link to this thread and I'll login and see whats blocking it.
kaminoey
@kaminoey
2 years ago
38 posts
michael:
kaminoey:
Thanks for the advice, I've done it but still can't update.
Send your admin login details to support AT jamroom DOT net and along with a link to this thread and I'll login and see whats blocking it.
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michael
@michael
2 years ago
7,692 posts
Send your admin login details to support AT jamroom DOT net and along with a link to this thread and I'll login..

--edit--
URL: xxxxxxxxxxxxxxx
user name: xxxxxxxxxxxxx
Password: xxxxxxxxxxx

To support at jamroom dot net
updated by @michael: 03/29/22 12:16:24AM
kaminoey
@kaminoey
2 years ago
38 posts
michael:
Send your admin login details to support AT jamroom DOT net and along with a link to this thread and I'll login..

--edit--
URL: xxxxxxxxxxxxxxx
user name: xxxxxxxxxxxxx
Password: xxxxxxxxxxx

To support at jamroom dot net

(deleted)
michael
@michael
2 years ago
7,692 posts
NOT HERE, anyone can see it. I deleted it from the public forums.

I'll take a look at why, then you have to change your password.
kaminoey
@kaminoey
2 years ago
38 posts
michael:
NOT HERE, anyone can see it. I deleted it from the public forums.

I'll take a look at why, then you have to change your password.

Thank you, password changed.
michael
@michael
2 years ago
7,692 posts
There are 2 ways to get it updated that I think might work:

#1 change to a default jamroom skin, then try the update again.
- I think there not being an image spinner in your current skin is causing issues with the update.

or #2
Download the open source version from here:
https://www.jamroom.net/networkmarket/core_download/jamroom-open-source.zip

Then upload that to your server via SFTP.

Then run the integrity check again and jamroom should be working.

You'll still need to contact your hosting provider about the server functions.

Change your password now.

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