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solved Help with subscription module

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@hello77957
5 years ago
56 posts
Hi, there's not documentation for the subscription module so i'm trying to figure out how to set it up.

I've got the payment module configured with stripe and created a subscription plan which i've set to active, yet when I click on the subscription page, I get
"Currently there are no active subscriptions - try again later"

Is there something else I need to do?
updated by @hello77957: 04/14/19 06:34:13PM
paul
@paul
5 years ago
4,325 posts
Probably to do with configuration but difficult to say without more information on your setup.
Send your site and the master admin login to support[at]jamroom[dot]net and we'll take a look.
Thanks


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Paul Asher - JR Developer and System Import Specialist
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@hello77957
5 years ago
56 posts
Will do! Thanks Paul!
douglas
@douglas
5 years ago
2,767 posts
You have set the subscription plan to show to the Artists Quota, therefore, the subscription plan will only show to a profile/user logged into that quota.


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Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
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@hello77957
5 years ago
56 posts
Sorry@douglas, I didn't see your response before posting.

Thanks for that, will make the changes. :)
douglas
@douglas
5 years ago
2,767 posts
hello77957:
Ah!

I sent the email, but i'm not a VIP support subscriber.

Will continue trying to figure it out myself, thanks anyway!


If you login with a user that is in your "Artist" quota, then navigate to the subscription page, you'll see the subscription plan you created.

If you want all users to see it, then modify the subscription plan, and change the "Display Quotas" to All Quotas.

Hope this helps!


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Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos

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