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Audio upload issues

The Jamroom Network » Forum » Installation and Configuration » Page » Audio upload issues
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duke
@musamensa
5 years ago
248 posts
All audio files upload gets stuck at the " This audio file is currently being processed and will appear here when complete. " stage. However, the audio file is downloadable and can be streamed when added to playlist player.


updated by @musamensa: 09/24/19 10:26:33PM
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duke
@musamensa
5 years ago
248 posts
ok so I just had a look on the datastotre for the audio files and I noticed that {audio_active: off} so I changed it to {audio_active:on} and the issue has been resolved. How can I make change the default settings? Thanks again
paul
@paul
5 years ago
4,325 posts
Any errors that look relevant in the logs?


--
Paul Asher - JR Developer and System Import Specialist
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duke
@musamensa
5 years ago
248 posts
solomon] fixed 1 audio items missing audio_file_track key
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duke
@musamensa
5 years ago
248 posts
any help on these issues?
paul
@paul
5 years ago
4,325 posts
Can you send the site url and admin login to support[at]jamroom[dot]net and I'll take a look.
Thanks


--
Paul Asher - JR Developer and System Import Specialist

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