Audio upload issues

duke
duke
@musamensa
one month ago
216 posts
All audio files upload gets stuck at the " This audio file is currently being processed and will appear here when complete. " stage. However, the audio file is downloadable and can be streamed when added to playlist player.
duke
duke
@musamensa
one month ago
216 posts
ok so I just had a look on the datastotre for the audio files and I noticed that {audio_active: off} so I changed it to {audio_active:on} and the issue has been resolved. How can I make change the default settings? Thanks again
paul
@paul
one month ago
3,786 posts
Any errors that look relevant in the logs?


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Paul Asher - JR Developer and System Import Specialist
duke
duke
@musamensa
one month ago
216 posts
solomon] fixed 1 audio items missing audio_file_track key
duke
duke
@musamensa
4 weeks ago
216 posts
any help on these issues?
paul
@paul
4 weeks ago
3,786 posts
Can you send the site url and admin login to support[at]jamroom[dot]net and I'll take a look.
Thanks


--
Paul Asher - JR Developer and System Import Specialist

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