In the Ning Import Config tab (Import Filters section) is a 'Import Directly from Ning' checkbox. If not checked the import process will use the '-local' json files. If not, it'll use the other json files and try to grab all media directly from your Ning site.
Haven't done a Ning import in a while but do remember that I nearly always checked this box as there you only needed to upload the json files to the Jamroom server.

Maybe try checking this box just for blog imports?


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Paul Asher - JR Developer and System Import Specialist
updated by @paul: 09/18/23 06:19:34AM

Which site/accounts can you not login to? The Jamroom site?

To be honest, as I above, haven't done a Ning import in a while, not since they where taken over a couple of years ago (by NING Interactive, Inc?). At that time they did stop supporting their export tools and when I have since tried exports, they are very 'flakey'. It might be that have closed down direct access to their servers as well. Did you manage to export your Ning archive recently, or is it an old one?


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Paul Asher - JR Developer and System Import Specialist

More curious to know why you cannot login and whether the attempyed Ning import has broken it. I'm wondering if there was a Ning member the same name as your Jamroom master admin user/profile and it was somehow overwritten? But I'm pretty sure the import module checks for that. Loads of Ning imports have successfully been done in the past and it wasn't uncommon for users to pick the same admin names.
As for logging back in, have you tried the forgot password option? I'd also check the user datastore on the database to see if it has been corrupted, and then try to repair it if so. Do you have cPanel or similar on your VPS? If you want to send the VPS login as a support ticket (support[at]jamroom[dot]net) I could check it out?


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Paul Asher - JR Developer and System Import Specialist

There is an option in the Ning Import module to assign the Ning admin to the Jamroom admin. If that is set the Ning admin member is not imported and all subsequent Ning admin content is imported to the Jamroom admin.
Checkout the ticket you created. I have now successfully imported your Ning members and blogs to your Hosted Jamroom site.


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Paul Asher - JR Developer and System Import Specialist

Hi @rubecork
So sorry, yes, we have two ongoing Ning import equiries with similar questions going on at the moment so yes, I have confused them. Apologies.
What you say about Ning archives is true, even more so since the company was taken over a couple of years back and the new owners stated that their archiving tool was no longer being supported. Its still there and usable (sometimes) but so is all the bugs and flakyness!!
How big is your archive? Maybe I could try it to see if I can import things ok?
Thanks


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Paul Asher - JR Developer and System Import Specialist

This is because you have not configured the Ning Import module correctly.
With Jamroom, everything, including a forum, belongs to a profile. If you look above at the URL of this page, you can see that this forum belongs to the profile 'The Jamroom Network'.
On a typical Ning import, I will create a profile called 'Community' and put it in its own quota, 'Community Quota' say. Then I make sure that the Forum module is enabled for that quota.
I'll then get the 'Profile ID' of the Community profile (by updating it, say, and looking at the URL profile_id argument) and enter it in the Ning module config -
ACP=>Tools=>Ning Import=>Global Config=>Forum Options=>Site Forum Profile ID
Hit 'Save Changes'

Now when importing the Ning forum json everything will be imported to the Community forum.
hth


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Paul Asher - JR Developer and System Import Specialist

Have you got the Comments module installed and enabled for the profile quotas you are importing to?
If so, and comments have been imported but are not showing, try running the Integrity Check with the extra options 'Clear Caches' and 'Repair Modules' checked (ACP=>Core=>System Core=>Tools=>Integrity Check).
The comment module has been updated recently to include additional database fields to make searches a lot faster on large systems. The Ning Import module hasn't been updated (as yet) to include the creation of these fields so that is why the Integrity Check Repair Modules function needs to be used instead.

ACP=>Profiles=>Profiles=>Tools=>Create New Profile
For the Profile Owner field, select your Master Admin user name.

hth


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Paul Asher - JR Developer and System Import Specialist
updated by @paul: 04/07/19 11:38:47PM

If some of the comments haven't been imported it might be that the originator was imported for some reason. With Jamroom, everything is 'owned' by a profile, so if a Ning member isn't imported for whatever reason, none of the comments (or anything else) that member created will be imported either as there's no profile to attach it to.
Hope that makes sense.


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Paul Asher - JR Developer and System Import Specialist

Have you done a full Integrity Check and reset caches?
If you want, send the site URL and master admin login to support[at]jamroom[dot]net and I'll take a look and see what's going on.
Thanks


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Paul Asher - JR Developer and System Import Specialist