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solved OneAll login error

The Jamroom Network » Forum » Using Jamroom » Page » OneAll login error
elric
@elric
10 years ago
81 posts
Hi Jamroom Peoples!

I'm getting this email when i try to setup up a user with Facebook (oneall) on my jamroom site:

Quote:
Hi Eric,

please take a few minutes to setup your Social Login Plugin for Facebook.

A new user tried to comment, login or register with Facebook on your
site. This user could however not participate as your Site 'DigNit'
is not properly configured for Facebook.

Please login as soon as possible into your account to fix this issue.
It only takes a couple of minutes and will allow future users to take part
in your website.

Please use the following link to setup Facebook:
https://app.oneall.com/applications/application/providers/provider/setup/?applicationid=######&providerid=1

Or alternatively:
- Login to your OneAll account: https://app.oneall.com/signin/
- Click on 'Social Networks' in the Site Quick Links
- Click on Facebook
- Click on Setup 'DigNit' for Facebook


Feel free to reply to this email if you need any help with the setup.

--
http://www.oneall.com/
Social Network Integration Made Easy
************************************************************


I've got green lights across the board on Facebook and on OneAll. Could it be a config issue with the module?
updated by @elric: 06/12/15 06:10:47PM
elric
@elric
10 years ago
81 posts
Hosted on JB Servers, SSL Cert is current. ShareThis Module works great with newsfeed audio player, so no problem with Facebook (whitelist is good).

https://www.dignit.com
michael
@michael
10 years ago
7,822 posts
That message is coming from oneall.com, not your jamroom site. The things to check for are:

* is the "Public API Key", "API request domain" and "Private API Key" entered at:
ACP -> USERS -> ONEALL -> GLOBAL CONFIG

* Is "Facebook" also checked on that same page.

Thats the jamroom side of things.

On the oneall side of things, at https://app.oneall.com/
* do you have a site entered in the SITES section, if not "Create a new site"
* on that site, click on the "Social Networks" -> facebook

Make sure
* "Publish Actions - Request the permission to post content, comments and likes to a user's stream"
is checked.

and see if there are any other instructions on that page that its wanting you to do.

Give that a go.
elric
@elric
10 years ago
81 posts
Hi Michael,

Yup, went through all of that before posting here. Will do again for good measure.
elric
@elric
10 years ago
81 posts
Man. ROOKIE maneuver. I had the app secret of one of my other FB apps in OneAll.

Thanks for the gentle reminder to RTFM, Michael!

Cheers,
~E
michael
@michael
10 years ago
7,822 posts
l o l. Wasn't meant like that, just going one step at a time :)
elric
@elric
10 years ago
81 posts
Hah! Wasn't taken that way...just thought it was funny that I'd missed such a simple thing. Shouldn't ~assume~ it's the code. Sometimes, it's a data entry error. This is a scenario that plays out in the office all the time:

Random user: "Your reports are wrong. My performance is better than that."
Me: "My reports are right, the data is bad."
Random user: "Oh. Who fixes that?"
Me: "Let me get you a name and phone number."

:-P

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