Forum Activity for @brian

brian
@brian
10/12/14 08:30:32AM
10,169 posts

User Profile Error


Installation and Configuration

The root cause is that you are running Proxima, and you did not check the "Enable User Profiles" in the Proxima Core global config. I checked that option and it is working.

Hope this helps!
brian
@brian
10/12/14 08:22:14AM
10,169 posts

User Profile Error


Installation and Configuration

nduguseliphaz:I have few modules and All modules and skins are up to date

Can you let me know the additional modules that are enabled? There's a lot of modules and that will help me narrow down where the root cause might be.

Thanks!
brian
@brian
10/12/14 08:17:53AM
10,169 posts

User Profile Error


Installation and Configuration

nduguseliphaz:Yes am running the latest version

Are you running just the Core or do you have any additional add on modules enabled?

Thanks!
brian
@brian
10/12/14 08:15:16AM
10,169 posts

User Profile Error


Installation and Configuration

Are you running the latest version of the Core? Sounds like something is messed up, as you should not see that.
brian
@brian
10/12/14 08:04:09AM
10,169 posts

User Profile Error


Installation and Configuration

nduguseliphaz:yes i can

OK - then it sounds like the profiles have been set to private:

1) View the profile and click on the gear icon in the right side of the profile name box
2) Make sure the "profile privacy" option is set to "Global - anyone" and save.
3) Go to ACP -> Profiles -> User Profiles -> Quota Config and make sure the "Default Profile Privacy" is set to "Global" and save. Do this for each Quota.

Hope this helps!
brian
@brian
10/12/14 07:58:45AM
10,169 posts

User Profile Error


Installation and Configuration

If you are logged in as an admin can you view that profile?
brian
@brian
10/12/14 07:57:36AM
10,169 posts

Audio Counts


Using Jamroom

Dazed:ok that is weird because we have had multiple people testing it. For facebook could it be an issue with fb requiring ssl and my site is not using the ssl for the main url?

I don't know - if the audio plays, then I would guess not. I do know for certain though that FB caches very aggressively, so I think it's a good bet they are caching the audio URL OR at least pushing it through a proxy, in which case it would not matter at all how many different people streamed it - it would all show as coming from the same IP.
brian
@brian
10/12/14 07:48:50AM
10,169 posts

User Profile Error


Installation and Configuration

nduguseliphaz:I cannot access user pages when am logged out as admin
NOT FOUND

The Page You Requested Was Not Found!

I'm going to guess that the JR .htaccess file is NOT working on your server. Can you access any page on your site? Can you provide a link to your site so we can see from here?

Thanks!
brian
@brian
10/12/14 07:47:26AM
10,169 posts

Quota Configuration Issue


Installation and Configuration

Ken_Rich:1) When I set a space limit for a quota is it a "hard" or "soft" limit?

It is a hard limit.

Quote:2) What indication does the user and admin get to know a limit has been breached?

When the user goes to create a new item, they will see a message letting them know they are over the space limit.

Quote:3) If content already exists in a user account, and their quota is changed to a quota that doesn't allow the space they are using, will the quota change fail, will it succeed but give a warning, will it succeed but delete some content?

None of the above - it will change them to the new quota, but they will not be able to create any new items (that use space, i.e. audio, files, video, etc) until they fall under the quota limit. At no time does JR delete anything.

Hope this helps!
updated by @brian: 10/12/14 07:47:39AM
brian
@brian
10/12/14 07:45:21AM
10,169 posts

Audio Counts


Using Jamroom

Just tested that audio file on your site, and it is incrementing correctly, so the root cause is likely that Facebook is caching the audio stream URL so it's not even hitting your site OR they are using a proxy so all play requests come from the same IP.

I don't see any issues with the JR counters though.

Hope this helps!
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