Forum Activity for @strumelia

groups, no join or follow, but nonmembers can comment?

Ning To Jamroom

Maybe because we are admins we are automatically "in" any group we want and can post in it.
I personally don't have an issue with that, but I agree it may feel a bit illogical.

But the other privacy issues described above are critical.

groups, no join or follow, but nonmembers can comment?

Ning To Jamroom

Another test-
As a regular member, I applied to join a Private Group. The message even says: "You cannot view this Group unless you are a member- would you like to apply?" So I applied to join the private group and once my membership was PENDING, I could just go right into the group and see and read everything and see all the members and leave comments on the comment wall and start a new discussions and also post to other people's discussions. I shouldnt be able to do ANY of that as a pending member. I should not be seeing ANYTHING in that Private group while I'm 'pending'. Yikes!

So I post a new post in one of the private group's discussions, and then logged out of the site. I logged back in as Admin/me, and i rcieved the emailed application for that member to join that private group. I did NOT approve it, I deleted/rejected their application. Then I went to the group and the post by the Pending member remains there in the discussion.
This will cause some major breaches of privacy, not to mention embarrassments. =8-0

Thank goodness my Private group for my Site Admins and Moderators is CLOSED to applicants! All kinds of juicy reading there about problem members. But yesterday I added three moderators and i had to leave that group OPEN for applicants overnight so the three new mods could join that Private group. I figured no one could see anyone until they were approved as members. Wrong. !!
Knowing what I know now...ANYONE could have applied while I was asleep and seen, read, and copied everything there and spread it around if they chose- we joke around a lot as moderators to relieve the stress, and we talk about various things troublesome members do...that would have been absolutely mortifying and would have made us look terrible.

For ALL groups- a member should NOT be able to post on the comment wall or post in a discussion or create a discussion in any group they are not an actual member of. AND...if it's a Private Group, they should not be able to see a THING in it until their membership has been APPROVED and is no longer pending.


updated by @strumelia: 07/23/15 08:05:50PM

groups, no join or follow, but nonmembers can comment?

Ning To Jamroom

I'm seeing a similar problem. But I DO see the "Join Group" and "Leave Group" buttons.
I'm seeing that a regular member can go to a group's page and post comments on the group Comment Wall- they should not be able to do this. They are not able to add a group discussion however.

HOWEVER there is something worse going on-
It seems that when i'm logged in as a regular member, and i apply for membership to a PRIVATE(!) group that allows new applicants, once I go through the applying process, I then go back to that group page and i can already SEE the whole group, read the comments and discussions, and I can even ADD A DISCUSSION in the private group...all while I'm still PENDING and not even approved as a member yet! This is NOT good. ! A member should not be able to enter, or see ANYTHING, or post in, a Private group until their membership has been APPROVED. See screenshot.

updated by @strumelia: 07/23/15 08:01:23PM

Cometchat, does anyone have it installed and working properly ?

Off Topic

Good! Keep your cool, be nice...and all will be well.
Remember they are working while you are sleeping...opposite time zone so things take a little longer than usual.

'De-activate Member' has glitch.

Using Jamroom

I see what was happening. The deactivated member's profile and posts do become invisible...but...entries in the main page Activity Feed history still SHOW to logged OUT site visitors for quite a few minutes, even after clearing browser history and cache...despite a member having been de-activated. Even when I go into the Data Browser as ADMIN and delete those entries from the Activity Feed data browser,it takes a few minutes for the to actually disappear, even when refreshing the page frequently. it's the activity feed's history entries that are lingering and visible. I've noticed that long lag time in Activity feed deletions for a many months now.

Normally not a big deal- unless some member or spammer posts something truly nasty, and various people keep seeing/reading it for ten or fifteen minutes... =8-\
It's sure be nice if admin deletions in the activity feed took effect immediately...?

Members not getting notifications -more often lately?

Using Jamroom

Michael, I realize this might prove difficult to find.
I am actually getting one or two more regular members per day now bringing it up..saying they've checked their notifications, 'followed' discussions, checked their spam folders...

Three of my moderators now (who know all this stuff about spam filters and following etc) are experiencing this off and on at this point. They told me it sometimes helps to 'unfollow, then re-follow' again a particualr discussion...that gets the notifications working again, but only temporarily they said. Then they have to do it again a few days later. I've told members to do all the usual things, plus clear their browser cahce, log in and out, etc etc.
Here's a quote from another fairly web-savvy regular member yesterday:

"Hey...I'm having the same issue as Chuck. I had no problems when the site first went live but shortly thereafter I stopped receiving notifications. Of course I checked the settings at my end and all appear to be in order. Checked my email spam folder but it was empty. I've added contact.fotmd@gmail.com to my contact list and will send you a message. BTW, I'm impressed as all get out that you know how to do all of the techie stuff!"

(apparently she thinks I a computer wiz...lol if she only knew!)

Anyway, with three of my moderators now experiencing this too (they were not a month ago), this is becoming a growing problem now. Once member said they were getting notifications many hours, sometimes a day later...but most complaints have to do with getting almost no notifications at all. I cannot figure it out.
Here's the thing- Mailgun seems to be successfully delivering the ones it gets in its queue, but the implication here seems to be that there my be a whole lot more that Mailgun is not receiving triggers for to begin with...?

Members not getting notifications -more often lately?

Using Jamroom

Paul- no, I upgraded my Mailgun account about 3 weeks ago already- should be unlimited and I pay for however many I generate now. I also have a very low bounce rate of less than 2%.
Here is a quick screenshot of since I went live on June 15th...

updated by @strumelia: 07/23/15 11:59:52AM

New user sign up notification

Using Jamroom

I can't asnwer for WhiteAgency, and this is their thread. But for me, at least with the two emails concerning a new user, I would think the first one could still say: "A New User has just signed up on (site).com!" (which would cover both if users could sign up with, or without, approval)...but the after-approval email should be titled something more like "A New User has been approved on fotmd.com". That way you could approve a bunch of new pending users, and then it'd be easy to just select and delete the "approved" emails in a quick chunk without having to caaaaarefully check to make sure you are not deleting the notice (and valuable IP address) for someone who may have just signed up while you were approving the other people.
In other words, the TITLES of the 'before and after' approval emails especially need to show the change... including the word "approved" prominently for the notice upon approval/activation.

Members not getting notifications -more often lately?

Using Jamroom

I'm seemingly getting more than the usual cases of members not getting notifications, even from my moderators now. This is going on despite their having their notifications settings on to YES/email, and despite them having certain forum discussions and group discussions marked as "Following". I also have several 'greeters' who for example are set up and supposed to be getting emails when a new member joins, but are not.
No one is finding the notifications in their junk folders. Besides, my moderators at least should be well past the 'spam filter' phase when getting notices from my site.

This seems to be getting reported to me much more often now this week and last.
Is anyone else having a lot more instances lately of this?

updated by @strumelia: 09/02/15 06:24:42PM

New user sign up notification

Using Jamroom

Yes i agree, it's very confusing that the two emails are exactly identical (except for the ip address being changed to the admin IP, which is illogical) and the two emails are titled and say exactly the SAME: FIRST email when the member first applies for membership but is not approved yet, and SECOND email after the member is approved and has become active. There needs to be a different title and message language for the two different emails.