Forum Activity for @strumelia

Strumelia
@strumelia
05/18/17 01:31:29PM
3,605 posts

How to leave? (How to delete, or how to remove, own account?)


Using Jamroom

Ok, so say there's this typical scenario:
-I get a notification that member "Q" has deleted their account.
-I don't remember Q nor can I recall if they have some important content i don't want to lose.
-In virtually every case, just to be safe, I'll then have to RESTORE their account and content in order to check what's there. And (most of the time) then delete them again?

It's true that's an easy fix to enact. But my biggest issue is that this seems to be a cumbersome clunky process to go through every time a member leaves.
My other concern is that if I restore them to check over their content, some such members will be lurking on the site in order to make sure they've been deleted...and then (because my site is all public) they might see their profile page and their stuff pop up again! (when i have it restored for my viewing). This could cause more of a problem than them waiting a couple of hours to be deleted while knowing what's going on. Yeah I suppose I could send them to a private quota when restoring them from the recycle bin....but that's adding yet more to the process.
It seems that setting things so every member gets deleted, restored, then deleted again is not an ideal or elegant solution.
I should add that I'm not in any crisis here about this. Just trying to think of a neater way to be able to approve account deletions.
Strumelia
@strumelia
05/18/17 01:06:34PM
3,605 posts

How to leave? (How to delete, or how to remove, own account?)


Using Jamroom

Probably something more like:
"Sorry to hear that you will be leaving us. Site admins have received notification of your request and your account deletion will be approved and activated shortly. Questions? Email site Admin at: ____ "

I would most likely change the wording on the 'delete account' button/link to instead read: "I'd like to delete my account". That way they have an action path they can initiate, and will get a quick response that their request has been sent in, is being looked at and will be acted upon shortly.
Moving them to private quotas won't work for me I feel.
Strumelia
@strumelia
05/18/17 12:22:58PM
3,605 posts

How to leave? (How to delete, or how to remove, own account?)


Using Jamroom

Interesting suggestions all. I'll have to think on this.

I guess I just think that since we can have our sites set to:

Allow/not allow members to join and have a setting to require/not require admin approval...
then it makes total sense to me to:
Allow/not allow members to LEAVE while having the same setting to require/not require admin approval...
Strumelia
@strumelia
05/18/17 11:20:39AM
3,605 posts

How to leave? (How to delete, or how to remove, own account?)


Using Jamroom

Ultrajam, that would assume that I knew of their departure. Without notifications of members deleting their profiles, I might not be aware that they left unless I remember to regularly scan the recycle bin (which i normally don't do unless there's an issue).
Strumelia
@strumelia
05/18/17 07:10:46AM
3,605 posts

How to leave? (How to delete, or how to remove, own account?)


Using Jamroom

I think it would be very useful to add an "on Admin approval" option to this.

Of my thousands of members, I have maybe three dozen who have contributed a large amount of vital content to my site- content that would really mess things up if it were to be deleted. That's why I have my site set to not allow users to delete themselves ...I have to delete them and their content. This gives me a chance to 'change ownership' of some of their vital content (for example change their Group to be owned by me instead, so the huge and important Group will not simply disappear with years' worth of threads by other members in it.)
BUT- I know I will inevitably have hundreds of members who become disinterested in the site and wander off- members who might delete their account and content first if allowed to, thus saving me disk space and avoid accumulating deadwood.

I'd like it if i had a simple checkbox setting that let me set my site to ALLOW members to delete themselves- BUT that would require my master admin approval first before the actual deletion of account and content takes place. That would alert me and allow me to check out their profile first to see if they had vital content (and be able to save it if needed), and then give my approval, activating their deletion request. In most cases, I'd find they had not contributed any crucial content, and I could simply approve their deletion.
I imagine there might also be useful instances when a valued member tries to leave, I get the notification for approval, and upon looking into it perhaps they had a dispute with another member that I can then smooth over without losing them altogether.

An 'admin approval' setting governing members deleting their accounts would keep my site tidy, save disc space, while at the same time protect vital content and members from disappearing without my knowledge and possible proaction.
Strumelia
@strumelia
05/12/17 03:33:49PM
3,605 posts

Can no longer add links to images


Design and Skin Customization

This fix worked. Although I no longer get the handy "Edit/Delete" drop down box when highlighting/selecting the embedded image. Unlike Curtis, i used that a lot. But I can live without it.
Just real happy to be able to select the image and grab the image handles to resize it in place again!
Thanks for the solution. :)
Strumelia
@strumelia
05/11/17 02:56:54PM
3,605 posts

Looking to create a musical social network. How do I contact Jamroom...


Using Jamroom

I can't believe it either.
Have you looked through the top links under "Products" and Support" heading yet? Lots of good info there about Getting Started, support options, services available...
Then there's posting right here on the JR customer support forum. You got a reply to your post from the platform creator himself, within two minutes of your post. That's actually not so unusual around here. :)
Welcome! It's a great platform to start music sites on... or any other kind of site too. I have two music social networks on Jamroom.
Strumelia
@strumelia
05/11/17 06:49:17AM
3,605 posts

Is this possible?


Using Jamroom

Total control is good. It's something I've gotten spoiled with since moving to Jamroom. ;)
  81