Forum Activity for @douglas

douglas
@douglas
03/21/17 10:37:20AM
2,812 posts

Updates


Installation and Configuration

BiGD:
I just want to know how to add the 2nd site for right now...

If you have Jamroom installed on two different domains and have entered the Marketplace Email and System ID in your ACP > Core > Marketplace > Tools > Marketplace Systems for both sites then both sites will show on your profile dashboard.
https://www.jamroom.net/bigd

Hope this helps!
douglas
@douglas
03/15/17 11:22:32AM
2,812 posts

Cancel Subscription Options


Installation and Configuration

I believe you just have to cancel the subscription in your PayPal account or whatever payment account you used to start the subscription.
douglas
@douglas
03/14/17 11:44:18AM
2,812 posts

The requested URL /genosis-open-source/user/signup was not found on this server.


Installation and Configuration

Hello Ken,

That looks correct to me as far as directories and files for the Genosis open source download.

Make sure you've uploaded everything in the modules directory, the jrCore and jrUser most importantly.

Might also check they have the correct permissions set, directories should be 755 and files 644.

Hope this helps!
douglas
@douglas
03/13/17 10:11:31AM
2,812 posts

Audio Pro


Design and Skin Customization

nduguseliphaz:
I have edited the Welcome to part but its still appearing even after clearing cache and even after resetting my browser. what should i do now?

You can find the code in your ACP -> SKINS -> AUDIO PRO -> TEMPLATES -> index_top.tpl -> MODIFY

Hope this helps!
douglas
@douglas
03/13/17 09:07:05AM
2,812 posts

Audio Pro


Design and Skin Customization

nduguseliphaz:
What about the title tag the first screenshot?

You can modify that in your ACP -> SKINS -> AUDIO PRO -> TEMPLATES -> meta.tpl -> MODIFY

Hope this helps!
douglas
@douglas
03/06/17 06:11:53AM
2,812 posts

Media Pro - Mobile Buttons Not Displaying


Using Jamroom

No problem, glad it fixed it for you.
douglas
@douglas
03/06/17 02:08:49AM
2,812 posts

Media Pro - Mobile Buttons Not Displaying


Using Jamroom

Dazed:
Seeing an issue on my media pro version where not all of the media buttons are displaying. See attached. I did not see it on the demo but I am not sure where to begin troubleshooting this one. This appeared within the last few weeks and I am testing on iOS chrome/safari.

Suggestions?


Go to your ACP > System Tools > Reset Caches and make sure the "Reset Icon Cache" is checked, then reset the cache.

Hope this helps!
douglas
@douglas
03/04/17 07:15:16AM
2,812 posts

Contact Form Spam


Using Jamroom

If you have the "Human Check" box, then it is a real person doing the spamming, about the only thing you can do is ban their IP and or email address using the ban module. If you have it set so the user has to be logged in to use the form, then you can remove their account as well.

Hope this helps!
douglas
@douglas
03/04/17 05:18:03AM
2,812 posts

No Ning/Ningja Downloads?


Ning To Jamroom

Yes, thanks Strumelia! :)

I've fixed that little typo.
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