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contact us form not working,

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izhmel
@izhmel
11 years ago
1,354 posts
contact us form not working, when not logged in, I get "Please enter the message you would like to send and we will get back to you ASAP." and there is no where to enter a message or subject


--
The Scientist
dubmusic.com
Thanks for any assistance.
updated by @izhmel: 09/01/14 12:28:36PM
SteveX
SteveX
@ultrajam
11 years ago
2,587 posts
What have you done to your templates and/or configuration which might have broken it?

Was it working before?

Do you have a link?


--
¯\_(ツ)_/¯ Education, learning resources, TEL, AR/VR/MR, CC licensed content, panoramas, interactive narrative, sectional modules (like jrDocs), lunch at Uni of Bristol. Get in touch if you share my current interests or can suggest better :)
izhmel
@izhmel
11 years ago
1,354 posts
it was working a few versions ago and I have done nothing to it


--
The Scientist
dubmusic.com
Thanks for any assistance.
SteveX
SteveX
@ultrajam
11 years ago
2,587 posts
So do you have a link?


--
¯\_(ツ)_/¯ Education, learning resources, TEL, AR/VR/MR, CC licensed content, panoramas, interactive narrative, sectional modules (like jrDocs), lunch at Uni of Bristol. Get in touch if you share my current interests or can suggest better :)
SteveX
SteveX
@ultrajam
11 years ago
2,587 posts
To the contact form, not a link to something else.


--
¯\_(ツ)_/¯ Education, learning resources, TEL, AR/VR/MR, CC licensed content, panoramas, interactive narrative, sectional modules (like jrDocs), lunch at Uni of Bristol. Get in touch if you share my current interests or can suggest better :)
izhmel
@izhmel
11 years ago
1,354 posts
http://dubmusic.com/contact_us


--
The Scientist
dubmusic.com
Thanks for any assistance.
SteveX
SteveX
@ultrajam
11 years ago
2,587 posts
Is it working when you are logged in?


--
¯\_(ツ)_/¯ Education, learning resources, TEL, AR/VR/MR, CC licensed content, panoramas, interactive narrative, sectional modules (like jrDocs), lunch at Uni of Bristol. Get in touch if you share my current interests or can suggest better :)
douglas
@douglas
11 years ago
2,806 posts
Make sure your using the latest contact_us.tpl file from the Nova skin, I'm not seeing an issue on my test or dev sites.

Hope this helps!


--

Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
izhmel
@izhmel
11 years ago
1,354 posts
I am running all the latest versions


--
The Scientist
dubmusic.com
Thanks for any assistance.
douglas
@douglas
11 years ago
2,806 posts
Have you made any modifications to the contact_us.tpl through your ACP > Skins > Templates section?


--

Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos

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