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SteveX
SteveX
@ultrajam
11 years ago
2,589 posts
I've not been receiving forum notifications email for the main support forum today.

I am receiving them for posts in the jamroom.net/ultrajam forum though.

Has anyone else noticed this?


--
¯\_(ツ)_/¯ Education, learning resources, TEL, AR/VR/MR, CC licensed content, panoramas, interactive narrative, sectional modules (like jrDocs), lunch at Uni of Bristol. Get in touch if you share my current interests or can suggest better :)
updated by @ultrajam: 03/04/14 06:17:11PM
SteveX
SteveX
@ultrajam
11 years ago
2,589 posts
I did just receive a notification from another thread!


--
¯\_(ツ)_/¯ Education, learning resources, TEL, AR/VR/MR, CC licensed content, panoramas, interactive narrative, sectional modules (like jrDocs), lunch at Uni of Bristol. Get in touch if you share my current interests or can suggest better :)
brian
@brian
11 years ago
10,149 posts
I just checked our Mailgun logs and I am not seeing any being sent to you, although I do see some being sent to what I believe is an alternate email of yours from today - subject is:

[Jamroom] New Reply: jrElastic header background image

Let me know if you see that.

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
SteveX
SteveX
@ultrajam
11 years ago
2,589 posts
Yes, my mistake, I received that notification at the alternate id email account - I signed in again with a github id and posted a reply to see if I got notified.

So I've still not received any notifications today. My email address appears to be receiving ok from other jr systems and even from the ultrajam forum here. I guess its possible that I clicked an unsubscribe link in an email by mistake, but notifications are all set to send email in my account settings. The settings only mention the ultrajam forum though, there isn't one for the main forum as far as I can see?


--
¯\_(ツ)_/¯ Education, learning resources, TEL, AR/VR/MR, CC licensed content, panoramas, interactive narrative, sectional modules (like jrDocs), lunch at Uni of Bristol. Get in touch if you share my current interests or can suggest better :)
brian
@brian
11 years ago
10,149 posts
SteveX:
Yes, my mistake, I received that notification at the alternate id email account - I signed in again with a github id and posted a reply to see if I got notified.

So I've still not received any notifications today. My email address appears to be receiving ok from other jr systems and even from the ultrajam forum here. I guess its possible that I clicked an unsubscribe link in an email by mistake, but notifications are all set to send email in my account settings. The settings only mention the ultrajam forum though, there isn't one for the main forum as far as I can see?

The setting would be for all forums on jamroom.net - are you talking about the "email" option in your Account Settings -> Notifications area?

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
SteveX
SteveX
@ultrajam
11 years ago
2,589 posts
Yes, I looked at the notification options to see if anything had changed. The only forum notification option is for the jamroom.net/ultrajam forum.

I can check my spam filtered emails in the morning (they arrive as emails), but you say Mailgun shows nothing being sent to me? How do I change that?


--
¯\_(ツ)_/¯ Education, learning resources, TEL, AR/VR/MR, CC licensed content, panoramas, interactive narrative, sectional modules (like jrDocs), lunch at Uni of Bristol. Get in touch if you share my current interests or can suggest better :)
brian
@brian
11 years ago
10,149 posts
SteveX:
Yes, I looked at the notification options to see if anything had changed. The only forum notification option is for the jamroom.net/ultrajam forum.

The notification option are not for a specific forum, so I'm confused why you say it is specific to the ultrajam forum.

You can go here:

https://www.jamroom.net/user/notifications

and you'll see an option for "forum updated" - make sure that says email. So how it works is that since you are the owner of the Ultrajam forum, you'll get notified on everything in that forum if you have that option on. However, in the JR Network forum here, since you are not a profile owner, you will need to click on the "follow this topic" option to make sure you are notified when the topic is updated.

Let me know if that helps.

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
SteveX
SteveX
@ultrajam
11 years ago
2,589 posts
Quote: When a topic is created in your Forum, or a topic you are following is updated, do you want to be notified?
I assumed that "your Forum" referred to the jamroom.net/ultrajam forum.

Did something change with the main forum? I thought I received email when a thread was updated once I had posted to a thread and then had to click the button to unsubscribe.


--
¯\_(ツ)_/¯ Education, learning resources, TEL, AR/VR/MR, CC licensed content, panoramas, interactive narrative, sectional modules (like jrDocs), lunch at Uni of Bristol. Get in touch if you share my current interests or can suggest better :)
brian
@brian
11 years ago
10,149 posts
SteveX:
Quote: When a topic is created in your Forum, or a topic you are following is updated, do you want to be notified?
I assumed that "your Forum" referred to the jamroom.net/ultrajam forum.

Did something change with the main forum? I thought I received email when a thread was updated once I had posted to a thread and then had to click the button to unsubscribe.

Yeah - that changed a while back. Basically you are auto enrolled in notifications if you are the topic owner, otherwise you need to follow the topic for notifications.

Hope this helps!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
SteveX
SteveX
@ultrajam
11 years ago
2,589 posts
Ok, Thanks Brian!


--
¯\_(ツ)_/¯ Education, learning resources, TEL, AR/VR/MR, CC licensed content, panoramas, interactive narrative, sectional modules (like jrDocs), lunch at Uni of Bristol. Get in touch if you share my current interests or can suggest better :)

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