solved some questions about the Follower browser (glitch?)

Strumelia
Strumelia
@strumelia
5 years ago
3,602 posts
A glitch was reported to me by a member, which I want to ask about here, and I have some other questions about the follower 'browse' page as well.
First, the glitch:

The member, Ron, sent me this message:
================
Hi Strumelia
I got an email indicating I had a follower await my approval. However, when I tried to approve, I got this message:
User does not appear to have a follower entry - please try again
Here's the info on the follower:
user: Becky
https://fotmd.com/becky
You can APPROVE or DELETE this follower by clicking the following URL
(or cut and paste it into your browser):
https://fotmd.com/follow/browse/6099/ron-zuckerman
Thanks, Ron
==============
If you go to that last link in his notification email, you'll see this (see attached jpg). When I went there from his email link, the top follower was nameless but PENDING. I knew it was Becky, and clicked to Approve her, but it did not work. Then I tried to Delete the entry from there as well, and that did not work either.
I finally went to his regular Followers page (NOT the follow/browse page in the notification link), where Becky was showing up normally (along with her avatar image) and still had the pending status, and when I clicked her THERE she was immediately approved and showed up normally among his followers:
https://fotmd.com/ron-zuckerman/follow

However, the two odd blank entries are STILL remaining in the 'browse' page after integrity check and cache clearing. But note that now the top mystery entry (Becky without her name) is no longer now shown as pending... since I successfully approved her for Ron in the other page.

Normally this wouldn't bother me much but since that's the 'browse followers' page that the notification will send members to in order to approve their followers, it's a puzzle that seems worth solving.
followers-browse.jpg
followers-browse.jpg  •  315KB




--
...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015

updated by @strumelia: 09/20/19 02:00:59AM
paul
@paul
5 years ago
4,325 posts
Your admin login is not working for me. Presumably its changed?
Ticket me with the latest.
Thanks


--
Paul Asher - JR Developer and System Import Specialist
Strumelia
Strumelia
@strumelia
5 years ago
3,602 posts
reated new ticket.


--
...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015
Strumelia
Strumelia
@strumelia
5 years ago
3,602 posts
Thanks for fixing this up Paul. Everything seems well now. :)


--
...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015