solved Support Ticket mailbox admins quota selection issues

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hfi_jcc
@hfi-jcc
4 years ago
2 posts
Hey all,

I'm trying to configure the mailboxes for the Support Tickets module. When modifying a Mailbox Admin Group, the dropdown will show all available Quotas in alphabetical order (see screenshot one).

When I select "Administrator", the first element in the list, as the mailbox admin and save, it'll show "mailbox admin - quota_id: 1" in the overview and send mails to "Mitglieder", which is the group with quota_id: 1.
To get the system to send mails to the correct quota (Admins, quota_id: 4) i have to select "Ordensbüro" (the item in position 4) from the dropdown.

I'm not sure wether this is a bug or I've screwed up somewhere..
Using the Support Tickets module V2.2.3, System Core V6.4.0

Thanks!
quota selection.jpg
quota selection.jpg  •  117KB

quotaBrowser.jpg
quotaBrowser.jpg  •  37KB


updated by @hfi-jcc: 05/14/20 12:50:14PM
paul
@paul
4 years ago
4,325 posts
Welcome to Jamroom :-)
This is a bug and we'll get it fixed asap.
Thanks for letting us know about it.


--
Paul Asher - JR Developer and System Import Specialist
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hfi_jcc
@hfi-jcc
4 years ago
2 posts
I see that this has been fixed in V2.3.0, thank you very much!

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