solved Cannot add recent Soundcloud clips, old SC clips can be reloaded fine

Strumelia
Strumelia
@strumelia
3 years ago
3,602 posts
Hi, I have two moderators who have been unable to add recent soundcloud clips to my site (FOTMD.com). It seems they have no trouble adding any older SC clips, but clips that have been created over the past two or three weeks are giving a jamroom error of: "Unable to extract ID from URL, or an invalid SoundCloud ID". This holds true even if we test by trying to upload each others' SC clips, so it's not a problem with our computers.

For example, if you go to my moderator Dusty's SC page:
https://soundcloud.com/dusty-turtle
and try to add his 6 month old SC clip "One Wife is Enough For Me"... it will load fine. But trying the same with his two most recent clips (both created less than 2 weeks ago), and you will get the JR error message.

My site is up to date and the integrity check of all SC clips has been run, and System Check is all green light and my SC API that has always worked is still in place.

I don't have SC clips that I can run tests with, but Dusty graciously told me i could test all I like with his SC clips... and I get the same results that he is getting- his SC clips created over the past two or three weeks will give the error message and won't be added to my site.

The same is true of my moderator Robin Thompson:
https://soundcloud.com/robin-thompson-5
Her "Road to Beech Grove" from a month ago and all earlier clips load fine on my site, but her 3 more recent clips give the JR error message.

This would be a significant loss, as many of my active members use SC to add music to my FOTMD.com site.

BTW, while testing, I realized that a member cannot load a SC clip twice- JR will d=correctly identify it as a duplicate and prevent it... however if Dusty loads his SC clip, I can also load the same clip- JR will see the two as not duplicates simply because two different members added the same clip. No problem with that, it just helps to know it while testing this. :)
Hopefully this is a fixable issue and not one that signifies the Death of SoundCloud for my site!


--
...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015

updated by @strumelia: 07/06/21 02:34:06AM
Strumelia
Strumelia
@strumelia
3 years ago
3,602 posts
I just had another FOTMD.com (regular) member write me who is having the same problem on my site.

The same issue happens on my other JR site (pennywhistleclub) as well.


--
...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015
paul
@paul
3 years ago
4,325 posts
It sounds as if Soundcloud has changed the way the ID is embedded in the url for newer tracks. I’ll check it out.
Thanks


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Paul Asher - JR Developer and System Import Specialist
paul
@paul
3 years ago
4,325 posts
The issue is that SoundCloud are now using 10 digit ID values whereas before they were 9 digits. The module was validating IDs as having a maximum of 9 digits. I've changed that to 10 now and will get the new version released, but have patched in the fix on your fotmd site, so check that it is now working for you and let me know.
Thanks for letting us know about this.
Paul


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Paul Asher - JR Developer and System Import Specialist
Strumelia
Strumelia
@strumelia
3 years ago
3,602 posts
Paul it seems to be working correctly now on my FOTMD site.
Thank you so much! I have several grateful members who are quite active on my site who use SC to participate in various ways. :D


--
...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015