Resource Limit Is Reached while updating profile_index.tpl

alt=
duke
@musamensa
7 years ago
248 posts
Hi, I was updating the profile_index.tpl file of a cloned theme when all the resources of my hosting account with a2hosting was exceeded. I have lost access to ACP so i cant perform any sort of maintenance or integrity checks.
Thanks
cPanel   Main.png
cPanel Main.png  •  18KB


updated by @musamensa: 12/01/17 01:32:23PM
brian
@brian
7 years ago
10,136 posts
You want to contact a2hosting.

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
alt=
duke
@musamensa
7 years ago
248 posts
Hi, this was their response
The following processes are using the most memory and CPU:
/usr/local/apache/bin/httpd -k graceful -DSSL <----- means that its trying to restart apache to reload the configuration
/usr/bin/php /home/itemboco/public_html/modules/jrCore/router.php

this might have happened after my update , I just noticed a new JrAudio update (1.8.1)in the market place but nothing happens when i click the update button, nothing also happens when i try to install other marketplace items.

I tried to change my theme but nothing also happens even after resetting cache and running integrity test, i seem to be stuck on one theme.


thanks
brian
@brian
7 years ago
10,136 posts
So you're using all the available processes for your account - if you can restart the web server, that should help. Note that "router.php" is the entry point for all Jamroom scripts, so you'll always see one of those run for each request.

I'd contact A2Hosting and see about moving to a better plan that allows more than 25 processes.

Let me know if that helps.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

Tags