Thank you!
updated by @mollycakes: 10/04/16 07:18:07AM
JAMROOM
Broken source images on the timeline and gensource
Images are loading fine everywhere except for the timeline and gensource. I uploaded all media files before the gedcom. Gedcom was exported with media files included. Can someone tell me what may cause this.
Thank you!
updated by @mollycakes: 10/04/16 07:18:07AM
Thank you!
updated by @mollycakes: 10/04/16 07:18:07AM
mollycakes:
Images are loading fine everywhere except for the timeline and gensource. I uploaded all media files before the gedcom. Gedcom was exported with media files included. Can someone tell me what may cause this.
Thank you!
Images are loading fine everywhere except for the timeline and gensource. I uploaded all media files before the gedcom. Gedcom was exported with media files included. Can someone tell me what may cause this.
Thank you!
Did you import from a GEDCOM file? If so had you pre-uploaded the source media used in the GEDCOM file using the "Import Media Archive" tool?
Thanks!
--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
Yes I uploaded the source media first thru the media archive tool then I uploaded the gedcom file.
mollycakes:
Yes I uploaded the source media first thru the media archive tool then I uploaded the gedcom file.
Yes I uploaded the source media first thru the media archive tool then I uploaded the gedcom file.
That should be good then. My guess would be that the names of the files are different than what is in the GEDCOM file - if you can, look in the GEDCOM and see if the file names (the path part does not matter) line up with the file names you uploaded.
I've seen instances where there's just an ID in the GEDCOM, and then there's the filename as uploaded so Genosis can't "link them".
Let me know if that helps.
--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
I looked at a few and they are the same. If I edit thru view source then the images display no problem. There are just so many of them.
mollycakes:
I looked at a few and they are the same. If I edit thru view source then the images display no problem. There are just so many of them.
I looked at a few and they are the same. If I edit thru view source then the images display no problem. There are just so many of them.
Yeah you don't want to have to redo those. My guess then would be that symlinks are a problem on your server (who are you hosting with?), so when doing your GEDCOM import uncheck the "save media space" option - that will make a copy of the image and place it in the Jamroom media directory instead of trying to symlink to the original.
If that doesn't work, post a URL to your site so I can try loading an image remotely - that will tell me if the media exists and it's a DB issue or it's a file system issue with the image.
Hope this helps!
--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
Symlinks are definitely a problem. I'm using ifastnet. Whenever I ask if symlinks can be enabled they tell me they "may not be supported". I checked the PHP Config and it is not enabled.
I will give the above a shot and see what happens.
I will give the above a shot and see what happens.
