solved Audio issues : An Error Was Encountered Loading The Media URL

MetalScene
MetalScene
@themetalscene
2 years ago
66 posts
All my audio is doing this, 150 + songs across 20 bands

An error was encountered loading the media URL

Some tracks were working now they are not. It increases the play count but just throws up a error.

I see my stuff is all sitting in "waiting to process mode"

Array
(
    [file_name] => audio_file
    [quota_id] => 1
    [profile_id] => 31
    [item_id] => 163
    [sample] => 
    [sample_length] => 60
    [bitrate] => 320
    [max_workers] => 1
    [__queue_worker_timeout] => 3600
)


updated by @themetalscene: 31 Aug 2020 07:53:43AM
michael
@michael
2 years ago
7,550 posts
First things first:
* Run the integrity check ACP -> SYSTEM CORE -> CORE -> TOOLS -> INTEGRITY CHECK -> check all boxes -> START
* see if all the system lights are greeen ACP -> SYSTEM CORE -> CORE -> TOOLS -> SYSTEM CHECK
* Try pausing the queues and resuming them.
* check the error log and activity log for any notices.
MetalScene
MetalScene
@themetalscene
2 years ago
66 posts
Done all of that in the order more than once,

Stays the same since update of core.
michael
@michael
2 years ago
7,550 posts
Send some login details to support at jamroom dot net and I'll take a look. See if I can see whats wrong.
MetalScene
MetalScene
@themetalscene
2 years ago
66 posts
I just did all the updates now, and then did the whole steps you mentioned.

It all started working now again :)

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