solved How do I remove inactive Jamroom Sites from my licenses?

RickStaRr
RickStaRr
@trickyricky
last year
45 posts
Hello guys, I was hosting a jam room site for a client. during the pandemic, his system went belly up, his site did not renew with registrar therefore it went down. now I have no way to remove his site from my licenses to free up the slot for new client. How do I complete this without disrupting my current system as they both are registered to me. Thanks guys

Best Regards
Rick
updated by @trickyricky: 23 Aug 2021 02:18:46AM
RickStaRr
RickStaRr
@trickyricky
last year
45 posts
when I go to release license, I get this error: Invalid license id - please try again (2)

*his system is not up to respond to this release of license
updated by @trickyricky: 27 Apr 2021 07:54:14AM
douglas
@douglas
last year
2,734 posts
What domain are you wanting to release the license for?


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Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
michael
@michael
last year
7,540 posts
All the licenses for bl******ds.com have been released. Since that domain was for sale, figured that's the one.
RickStaRr
RickStaRr
@trickyricky
last year
45 posts
I just remembered that I need to turn on my notifications 🤦🏽‍♂️ the domain that was for sale is the system that needed to be removed from my licenses. I really thank you all so much for your assistance in resolving this.

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