in progress Invalid Datastore

Annush
Annush
@annush
5 years ago
229 posts
Hi, I have searched but found nothing that I understand why I get this "Invalid Datastore" when I click on a Like icon or deslike icon. Thank you
updated by @annush: 03/21/20 02:09:44AM
paul
@paul
5 years ago
4,325 posts
Make sure you are running all the latest modules and skins, then do a full Integrity Check with all options checked.
The Like module was changed from a 'datastore' module to using straight tables some time back.
If this is still happening after doing the above, make sure you have no skin or module template customisations that make reference to the Like datastore.
hth


--
Paul Asher - JR Developer and System Import Specialist
Annush
Annush
@annush
5 years ago
229 posts
Hi, We have done all the above. Still have the prob. Don't know what you mean by "make sure you have no skin or module template customisations that make reference to the Like datastore." But if understood, we have done no skin or other custimisations except adding external links in few places. Thanks
paul
@paul
5 years ago
4,325 posts
Send us a ticket with the site and admin login and we'll take a look.
Thanks


--
Paul Asher - JR Developer and System Import Specialist
Annush
Annush
@annush
5 years ago
229 posts
I replied to the email.
Thank You.
Kim & Anna
brian
@brian
5 years ago
10,136 posts
This is a bug in the Follow Me skin - the followers module is not a datastore module, and you can only "like" an item that is a datastore item. In this case, the "like" is trying to be applied to the follow itself and not the "action" (timeline entry).

We have a tracker open on it and will get it fixed.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
nate
@nate
5 years ago
911 posts
I'll get this fixed.
Annush
Annush
@annush
5 years ago
229 posts
Thank you - let us know so we may inform our users. Much appreciated.
Annush
Annush
@annush
5 years ago
229 posts
Hi - I just got the following message : This ticket was closed automatically since no update had been received in the past 72 hours."
Can @nate or @paul please verify that it's not closed as I still have the above issue. Thank you.
paul
@paul
5 years ago
4,325 posts
Sorry - We should have marked the ticket as 'In Progress' as we are resolving the issue ready for the next release of the skin.
Thanks


--
Paul Asher - JR Developer and System Import Specialist
Annush
Annush
@annush
5 years ago
229 posts
Hi - I respect your reply, You say, "Next Release of the Skin"
Any idea when? Are we looking at soon or after Christmas?
If we can get an idea we know what to say to others.
Thank you for your understanding.
Annush
Annush
@annush
5 years ago
229 posts
@nate @paul Thanks for the update (new release) of FollowMe skin - It seems to have created a new prob. I click on the Like from my profile (to Like the Profile that had the original prob.) and now I get "You're Not allowed to Like Your Own Items" see jpg please. Thanks
New Skin Prob.jpg
New Skin Prob.jpg  •  64KB

paul
@paul
5 years ago
4,325 posts
Two of your quotas, including the one that admin is a member of, does not have the quota option to allow self likings set. Might that be the issue?
Thanks


--
Paul Asher - JR Developer and System Import Specialist
Annush
Annush
@annush
5 years ago
229 posts
No as I don't allow self liking anything. The Like I would like to do is on a users profile - the same profile that caused the Invalid Datastore prob. It's nothing to do with me or my profile. Would you like my profile User/Passw to take a look?
Annush
Annush
@annush
5 years ago
229 posts
Hi @nate @paul, since the Follow Me skin update all kinds of stuff is getting me more and more confused. It seems I have a module missing (see jpg). I honestly don't know what to do. How much would it cost to go into my Admin and get my platform back on it's feet? Thank You
Annush
Annush
@annush
5 years ago
229 posts
...So the original Invalid Data Store problem has now turned to Invalid Item + all sorts regarding the platform.
paul
@paul
5 years ago
4,325 posts
Checking this out...


--
Paul Asher - JR Developer and System Import Specialist
Annush
Annush
@annush
5 years ago
229 posts
Thank you.
nate
@nate
5 years ago
911 posts
I have updated your skin templates in the template editor. Once this skin is released you can reset the templates.

We apologize for the trouble.
Annush
Annush
@annush
5 years ago
229 posts
@nate Thank You. I'm not sure what you mean. Will there be another update on the skin and if when is it expected? What do you mean by 'reset' the templates. A new word I've never seen before 'Follow' after an @(NAME) has appeared. What is it's function and how is it used as when I hover the mouse over it - it does nothing.
Thank you for your help and support and as long as we get it working we need to go through some inconvenience.

Tags