solved Problem using Change Item Owner in Group discussions

I've been busy trying to use my Change Item Owner module Tool for a Group discussion, but no matter what I try it keep schanging the owner of another discussion instead. Now I've got like 8 group discussions assigned to the wrong owners because when I try to fix the first owner-assign error, it goes on to change yet another discussion that I didnt specify...arghhh! (insert hair pulling emoji here) lol

First off, the help instructions on the Change Owner text input boxes are rather confusing, so not sure if I'm doing this right. (I'm referring to Group discussions here, not Forum discussions).
Screenshots are the only way to explain my problem.

So...screenshot 1: Am trying to change the owner of a Group discussion called "Red Wing" from Me to Robin Thompson. Here's how I filled it in, after selecting the live membername (and note that it automatically puts in a space between Strumelia in brackets and the discussion title):




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...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015
updated by @strumelia: 06/28/16 12:11:49AM

I hit to activate the change owner, and I get this message:


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...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015

Then the result was this- it got the members right, but changs the WRONG discussion every time- the discussion that was supposed to be changed was titled Red Wing, but instead:


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...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015

Plus, as you can see in the last screenshot, it seems to have made changes to the associated gallery images as well perhaps?- (I did nothing else that would show up as gallery image changes there in the data log, so must have had to do with the discussion owner change.)

Did I fill in the info wrong? Is there a glitch?
Here was the discussion Red Wing that i was TRYING to change to Robin Thompson, since she's actually the correct person who created the discussion in the first place:
http://fotmd.com/flint-hill/group_discuss/1863/red-wing
But every time i try it winds up changes some OTHER discussion's owner instead.


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...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015

I'm still having problems with this. Am I even filling in the data field the right way? (the help popup doesn't seem to give much direction, and I'd like to change that too in language once I solve this mystery)


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...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015

Yeah, this one is kind of odd, may have to get Paul or Brian to take a look at it.

Can you send your details, URL, admin login etc., to support and a link to this forum so Paul or Brian can take a look?

Thanks!


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Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos

Douglas, how about if I open a support ticket and include the link to this thread with the screenshots and description? I will include my login info in the ticket. Thanks

Maybe it's good to have this thread here in case others are experiencing the same issue.


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...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015

Paul has fixed this issue, there was a weirdness effecting only the Group Discussion Change Owner Tool...thanks everyone! Marking this Solved.


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...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015