Forum Activity for @brian

brian
@brian
04/23/16 09:32:39AM
10,167 posts

Upgrade from JR4 To Jamroom 5 Now all of my vault files are lost!


Installation and Configuration

brianrudie:can I have your email my domain is www.junglistdownload.com its hosted on your servers

Contact us via support ticket - that goes to all of us and is how this should be handled. Note that Paul is out until this evening but should be able to help out as soon as he can.

Thanks!
brian
@brian
04/23/16 09:31:45AM
10,167 posts

Bullets don't display


Using Jamroom

blindmime:I'm not seeing bullets I make in the editor show on my website. I've seen this recently in the Document builder and now in a new website using Site Builder html widget. It's probably not a new thing. It's just making things difficult now.
I think the editor needs work. Pasting text is difficult as it brings in so much formatting. I usually switch to source mode, but then I have to do a lot of editing. I spend more clean up time in this editor than I do in a Wordpress editor. No "wysiwyg" editor is wysiwyg; I know that. I'm just saying, I would like to be more productive when I'm adding content in Jamroom than I am right now.

There is an actually an update coming in Core 5.3.5 that should help with this. You're not the only one who has had issues cutting and pasting into the editor, so there's some updates to the tinymce config that should do a better job of handling HTML tags that get pasted into the editor.

That should be out early next week.

Hope this helps!
brian
@brian
04/22/16 03:37:53PM
10,167 posts

Upgrade from JR4 To Jamroom 5 Now all of my vault files are lost!


Installation and Configuration

brianrudie:In my old installation I used to manually make a 2 minute clip and upload to hi fi tab

Just an FYI that is NOT normal. in JR4 the stream was automatically "clipped" at a specific seconds length (default 60) so there was no need to hand-truncate your files. By hand truncating your files, when the JR4 importer imports the files it expects the HIFI file to be a "real" MP3 file.

I know that the JR4 importer DOES take the vault file and run it through a conversion process, so I could be wrong - but this is a red flag to me.

I'll have to confirm with Paul, but this could be the root cause of the issue you are seeing.
brian
@brian
04/22/16 03:33:14PM
10,167 posts

Upgrade from JR4 To Jamroom 5 Now all of my vault files are lost!


Installation and Configuration

brianrudie:So basically what your saying is I now have to re upload 477 songs individually using the audio tab which will take me months or is there a quick solution?

I don't believe I said that in my response. The JR4 -> JR5 import module will import the vault files and make them available properly in JR5, so they should be there.

Thanks for the URLs - we will check it out.
brian
@brian
04/22/16 03:16:42PM
10,167 posts

TinyMCE inserting line breaks into some list items


Jamroom Developers

Sorry about this. Dealing with the messed up output of tinymce is a bit of a pain. I will check this out and see what is up.
brian
@brian
04/22/16 03:15:51PM
10,167 posts

Upgrade from JR4 To Jamroom 5 Now all of my vault files are lost!


Installation and Configuration

brianrudie:I have over 477 songs on my site and this is totally unacceptable and despite contacting your VIP support this issue has simply been frobbed off.

We do our very best to respond to all support tickets in under 24 hours, and I believe we have done so with your tickets.

I believe part of the issue here is that JR5 works differently than JR4 in regards to "vault items" - there is no "vault" in JR5. Items that are for sale will be in the profile's media directory, and when a user purchases the file they will get the ORIGINAL file that was uploaded.

Let me know if that helps.
brian
@brian
04/19/16 02:45:51PM
10,167 posts

Services Module Question


Design and Skin Customization

Ken Rich:I wanted to add an editor to the form but there doesn't appear to be a Form Designer button.
Is that module set up differently or something? How would one alter the form?

This is something we have to add at the module level. I think you're talking about the "Service Shop" module right? We can get that added in.

Thanks!
brian
@brian
04/19/16 02:00:31PM
10,167 posts

Reset profile_view_count?


Jamroom Developers

andrusito:Thanks Douglas,
So I have to enter a '0' on each profile_view_count value?

Yes...
brian
@brian
04/19/16 01:59:57PM
10,167 posts

Issue Tracker Menu Button not showing


Using Jamroom

Make sure the "Allow Issue Tracker" option is checked - not sure but maybe you only have the "Can Create Trackers" option checked.

Also - double check if you've made any profile template customizations that you're not purposefully excluding jrTracker in the jrProfile_menu template function.
brian
@brian
04/18/16 03:31:14PM
10,167 posts

New Hosting features and plans - "Jamroom Premium"


Announcements

SteveX:That's great pricing for block buying multiple site licenses - less than $20 per site for all modules? That's a gift!!!

Yeah we think it is a great deal too :)
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