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solved Unable to log in.

The Jamroom Network » Forum » Installation and Configuration » Page » Unable to log in.
rdl419
@rdl419
9 years ago
8 posts
I just transferred my website to a new host. The pages seem to be displaying properly, but when I try to log in the submit.gif spins for a moment but nothing happens. Also if I put the wrong user/password nothing happens.

Please advise.
updated by @rdl419: 07/31/15 01:25:30AM
michael
@michael
9 years ago
7,697 posts
There is an error. We need to figure out what that error is.

If you have firebug installed, you can open the console and see if there are any javascript errors there that give more indication of what the error is.

If you can FTP into the site, jamroom's error logs are at:
/data/logs

There might be an indication of what the error is in there.

Failing that,via FTP try renaming
/repair.php.html

to
/repair.php

then open it in a browser. That will run the integrity check.

You also might try deleting the contents of:
/data/cache/*
rdl419
@rdl419
9 years ago
8 posts
Thank you @michael, cleaning out the /data/cache/* did the job.
brian
@brian
9 years ago
10,144 posts
Glad that worked - thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
Strumelia
Strumelia
@strumelia
9 years ago
3,602 posts
Brian, when we clear out the contents of /data/cache/* ...are we to delete everything in that cache folder, including all the FOLDERS in there for various modules, empty or not?.... just leaving a totally empty Cache folder?


--
...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015
michael
@michael
9 years ago
7,697 posts
just leave:
/data/cache/index.html

Everything else can go.

Don't really need to leave index.html, its just a protection against someone being able to see whats in that folder. and then only for some servers.

If you remove index.html then go to:
your-site.com/data/cache/

and you see a list of files, then adding index.html will reslut in not seeing that list of files. Thats all.

See here to see nothing:
http://www.jamroom.net/data/cache/

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