solved My site just stopped being accessible

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@whodaniel
2 years ago
20 posts
When I go to my URL, I get, "Unable to process your request

The system has encountered an unrecoverable error - please try again shortly


ID: 4a523da1ae3a196656799c071b97543c"

I tried repair.php and got:
Fatal error: Uncaught Error: Call to undefined function ctype_digit() in /hermes/bosnacweb05/bosnacweb05ah/b2276/ipg.eventsynthnet/StarTreeTV/modules/jrCore-release-6.5.8/lib/datastore.php:3991 Stack trace: #0 /hermes/bosnacweb05/bosnacweb05ah/b2276/ipg.eventsynthnet/StarTreeTV/modules/jrCore-release-6.5.8/lib/datastore.php(3590): _jrCore_db_search_items('jrDocs', Array) #1 /hermes/bosnacweb05/bosnacweb05ah/b2276/ipg.eventsynthnet/StarTreeTV/modules/jrDocs-release-1.5.9/include.php(1131): jrCore_db_search_items('jrDocs', Array) #2 /hermes/bosnacweb05/bosnacweb05ah/b2276/ipg.eventsynthnet/StarTreeTV/modules/jrCore-release-6.5.8/lib/misc.php(261): jrDocs_verify_module_listener(Array, NULL, Array, Array, 'verify_module') #3 /hermes/bosnacweb05/bosnacweb05ah/b2276/ipg.eventsynthnet/StarTreeTV/modules/jrCore-release-6.5.8/lib/module.php(829): jrCore_trigger_event('jrCore', 'verify_module', Array, Array, Array) #4 /hermes/bosnacweb05/bosnacweb05ah/b2276/ipg.eventsynthnet/StarTreeTV/repair.php(156): jrCore_verify_module('jrDocs' in /hermes/bosnacweb05/bosnacweb05ah/b2276/ipg.eventsynthnet/StarTreeTV/modules/jrCore-release-6.5.8/lib/datastore.php on line 3991
updated by @whodaniel: 15 Nov 2020 08:52:43AM
michael
@michael
2 years ago
7,458 posts
What was happening right before this?

Were you doing any upgrades? Uploading anything? Changing server settings?

Something has changed that will be related to the issue.

Related: "Fatal error: Call to undefined function ctype_digit()"
https://stackoverflow.com/questions/51167297/fatal-error-call-to-undefined-function-ctype-digit
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@whodaniel
2 years ago
20 posts
I installed a fresh copy to test it and came up with the same.
michael
@michael
2 years ago
7,458 posts
Contact your hosting company and ask them to enable it.

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