solved oddness re: comments on videos

Strumelia
Strumelia
@strumelia
9 years ago
3,605 posts
I have a member Luigi who received a notification that "Sam" left a comment on his (Luigi's) video.
Luigi cannot see the comment however. But I can see the comment plainly. He can see all the other comments posted by others, but not the one posted by Sam that I see there as plain as day.
As a test, I then left a comment on that same video,and both Luigi and I can see my comment just fine. Lugi cleared his browser cache, no luck.
There must be a simple explanation for it, but I'm feeling a bit dense today. Thoughts...?
Here is what Luigi sees on his video, he made me a screenshot (Sam's comment is not showing):


No Comment.jpg
No Comment.jpg  •  182KB




--
...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015

updated by @strumelia: 05/04/16 10:21:26AM
Strumelia
Strumelia
@strumelia
9 years ago
3,605 posts
...and here is what I see (Sam's comment shows):
reubens-train.jpg
reubens-train.jpg  •  116KB




--
...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015
brian
@brian
9 years ago
10,149 posts
Sam likely has their profile privacy set to "Followers Only" (or private) and Luigi is not a follower of Sam...


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
Strumelia
Strumelia
@strumelia
9 years ago
3,605 posts
Ah! Yes I see that I have set only my moderators to have privacy options- and Sam is a moderator and is the only mod who has his privacy set to followers only- not a good setting for a moderator actually, since they need to make comments on content that people will see.
Thanks! I will conatct Sam and suggest he change to public.
Thanks Brian, I figured it was something simple! :)


--
...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015