solved Question about private messages

Strumelia
Strumelia
@strumelia
9 years ago
3,605 posts
I have two members who are both 'following' each other.
Member A is trying to send a private message to member B, but gets this notice instead:
"The user you are sending to is not accepting Private Notes at this time."

I checked member B's notification settings, and they are all turned ON. Member B has no clue why Member A can't PM him, and they are asking me to help.
I can't find any privacy settings concerning something like this, even in my own profile settings.
Can you tell me what is causing this and possibly how to fix? Thanks



--
...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015

updated by @strumelia: 07/10/16 05:30:34PM
brian
@brian
9 years ago
10,149 posts
Sounds like user B has "blocked" user A - user B should go into their Private Notes "settings" tab and make sure User A has not been blocked.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
Strumelia
Strumelia
@strumelia
9 years ago
3,605 posts
Ah, didn't see that area Brian...it has a checkbox for "will accept private messages"...which I bet he had somehow unchecked. I assume it's checked (yes) by default...?
Thanks, I couldn't figure out where these settings were located. :)


--
...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015