investigating Restoring a profile - gallery items not restored.

lornawebber
@lornawebber
one month ago
308 posts
Hello,
I have just restored a profile from the recycle bin.
There were a lot of images in that profile, but although they are in the recycle bin, I can't see a log of gallery deletion and these images haven't been restored with the profile.

I attach screenshots of the profile deletion in the activity log and the images in the recycle bin.

Is there a reason for this?
Do I have to restore each gallery item individually?
Are Photo Albums, Blogs and Liked items restored when a Profile is restored?

Thanks for looking.
updated by @lornawebber: 03 Nov 2019 08:27:06AM
lornawebber
@lornawebber
one month ago
308 posts
I can see that a Blog entry has been restored with the Profile.
brian
@brian
one month ago
9,935 posts
Hi Lorna - I just checked on your site and it looks like everything is restored for the "Vielsa Harding" profile. Note that a large restore can take a little bit as the background worker has to re-build the deleted items and move the media items back to their proper location/name.

Let me know if that helps.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
lornawebber
@lornawebber
one month ago
308 posts
Brian, I restored the pictures individually. They were not restored by the profile restore and I did wait half an hour or so.

I will test it again.
lornawebber
@lornawebber
one month ago
308 posts
I just deleted my non-Admin profile, which had 5 gallery images.
Screenshot of deletion attached.
brian
@brian
one month ago
9,935 posts
lornawebber:
I just deleted my non-Admin profile, which had 5 gallery images.
Screenshot of deletion attached.

I see the account in the Recycle Bin - does it not restore for you?


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
lornawebber
@lornawebber
one month ago
308 posts
[Oops sorry. Sent the last update before I finished typing.]
Screenshot of activity log - deletion of a non-Admin profile attached.
Screenshot of the content of the Lornas-likes profile that was deleted (5 images showing as Media-url items).
Screenshot of Recycle bin "Image galleries" after deletion - the five images aren't shown there, even after clearing cache on my PC and site.

I restored that deleted profile, and all of the images, blog etc. have been restored.
I therefore conclude that the missing images from the first profile , that were not restored with the profile, were in fact deleted by the user separately, and not as part of the deletion of the profile. I did check the timestamp and it looked like the same time, but it must have been a bit earlier.

Sorry to have wasted your time.

It would be nice to have a checkbox on the recycle bin to "restore selected items", as restoring images one by one can be tiresome, where someone has deleted a large Gallery by mistake.
brian
@brian
one month ago
9,935 posts
Glad to see that restored for you.

If I understand what you are looking for, it's that when a gallery is deleted (but NOT the profile), the gallery items are going in to the Recycle Bin and in order to restore the entire gallery you have to do it one at a time - does that sound right?

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
lornawebber
@lornawebber
one month ago
308 posts
That's exactly right Brian. There isn't a 'whole gallery' item in the Recycle bin, so the images have to be restored one at a time.
brian
@brian
one month ago
9,935 posts
lornawebber:
That's exactly right Brian. There isn't a 'whole gallery' item in the Recycle bin, so the images have to be restored one at a time.

Yep - that makes sense - gallery images are not part of a "group" and are really individual entries in the gallery datastore that are grouped by profile_id/gallery_name.

I'll check it out and see if that can be supported (the "restore" in the recycle bin is fairly complicated).

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
lornawebber
@lornawebber
one month ago
308 posts
I'd be very happy to have a checkbox and 'delete selected' rather than a 'whole gallery' item in the recycle bin. [Not sure which one you you meant.]
brian
@brian
one month ago
9,935 posts
There's no plans to group them, since that really can't be done with the way the RB works. I would just add "restore selected" and "delete selected" options.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

Tags