How we monitor your Jamroom Hosted Server

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By: brian
Posted in: featured
How we monitor your Jamroom Hosted Server

One of the best things about running Jamroom Hosted is that it gives us insights into the overall performance of Jamroom across hundreds of domains - pointing out areas where we can improve the Jamroom code to make things "fly".  For example - some of the recent updates to the Core queue and caching systems have come from being able to see what types of operations are having the biggest impact on the performance of a site.

Nucleos - the eyes on your server

To help us maintain a high level of service and performance we have built our own custom monitoring system for your Jamroom Hosted servers - "Nucleos".  Nucleos is a custom Jamroom module (of course!) that on regular intervals queries the Jamroom Hosted servers for a variety of information:

- What is the current CPU load on the Server?
- How much memory and disk space is the server using?
- Is the web server up and handling user requests?
- Are there any "slow" SQL queries to report?
- Are any SSL certificates going to expire and did they renew correctly?

And more.  All of this comes in to an easy to use interface that alerts us to any issues that may be cropping up on a server.  For many of these checks we can be alerted well before there is any issue, which gives us time to fix the issue before it becomes a real issue.

Nucleos Interface

Whenever a check is run on a server, the results are stored in a plugin archive - this allows us to create graphs for many of the data points we collect, which in turn lets us see if our actions to improve performance for a specific sub system actually works.  We can view the BEFORE and AFTER graph and see the difference - there’s no guessing involved.

MySQL Performance Graph from Nucleos

As Jamroom Hosted has evolved and grown, so too has Nucleos.  We’re constantly trying to improve the reliability and performance of our systems by tweaking and adding new checks to ensure we have a solid view of the performance of the Jamroom Hosted servers.  We're excited about what we've built and wanted to share HOW we monitor your servers for those that are interested.

Bringing Back the Jamroom Hosted 12G Plan

As many of you know a few months back we discontinued the Jamroom Hosted 4G, 8G and 12G Hosted plans - mainly due to operating costs on the backend related to our custom backup solution.  I'm excited to announce that after reworking our backup solution we've been able to lower our backend costs, and that has allowed us to re-introduce the Jamroom Hosted 12G plan!

For only $39 a month you get access to the same great features found in all Jamroom Hosted Plans:

View Jamroom Hosted SSD Plans

If you’re NOT using Jamroom Hosted and are currently hosting Jamroom 5+ elsewhere, we can import your existing Jamroom site for FREE and get you up and running on the fastest and most reliable Jamroom Hosting you can get - Jamroom Hosted.

Contact Us and let us know how we can help take your site to the next level.

Thanks for reading!

- The Jamroom Team

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Mega Update Thursday

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By: brian
Posted in: featured
Mega Update Thursday

It’s hard to believe 2017 is already here!  Hopefully everyone had a relaxing and enjoyable New Year.  On this end the team has been busy working on module updates that have just been rolled out into the Marketplace.  With over 30 module updates alone, it’s been a busy morning!

Jamroom Core 6.0.5

The latest release of the Jamroom Core is out now - version 6.0.5.  This new release brings some big performance improvements for the core Queue system.  One of the best things about Jamroom Hosting is that we get an “inside” look at the performance of some of the largest Jamroom systems, and get to see in real time how things hold up (or don’t hold up) under heavy load.

The updates to the Queue system are based on issues that have been observed in very large systems, while under a fairly heavy load (dozens of requests per second) with very deep queues (50,000+ entries).  The new changes should allow these systems to handle the load much easier and keep chugging along.  Even smaller sites that get very busy should see an improvement in system performance under load.

New Elastic 2 Skin

The “legacy” Elastic skin was the very first skin for Jamroom 5, and while it had been updated and tweaked over the last few years, it was really the same design it was in 2012.  We’ve now rolled out an all new Elastic 2 skin that brings a more modern and sleek design.  It is now included by default in the Jamroom Open Source core, and is a great skin to start any custom design from.  It’s clean, responsive and easy to customize (since it uses very few override templates).  We like new stuff just like everyone else and felt like it was time for something new in the Open Source core.

The new Elastic 2 skin can be installed on any site for free from the Marketplace.

Big Meta Tag module updates

There were several things we wanted to change about the way meta tags (and most importantly Open Graph tags) functioned in Jamroom, and Michael has been working hard on this one for the last couple weeks.  Previously, all Open Graph tag support was part of the ShareThis module.  This meant that in order to have Open Graph tags on pages, you had to have the ShareThis module installed.

What we’ve done is move support for Open Graph meta tags into the Meta Tag Manager module (which makes sense right?) which means you can have full OG tag support without needing ShareThis.  This also gives us a much better framework for adding OG tags to pages that are NOT item detail pages, which means better support all around.

This also means there were a couple dozen other module updates that went out this morning as they each contain a NEW “item_detail_meta.tpl” file.  This is the NEW template that is used by the Meta Tag module and is used to add Open Graph tags to the item detail pages.  Feel free to customize the new templates to suit your needs.  We’ve also begun adding Twitter “card” support to these templates, and will continue to update them going forward to support more social tags.

New URL Redirection Module

We’ve also rolled out a NEW module called “URL Redirection”:

That takes over URL shortening duties from the ShareThis module.  The URL Redirection module also features “link masking” for rewriting one URL to another URL, and keeps track of click statistics.  You can download and install the URL Redirection module from the Marketplace right now.

Simple Chat - have fun with Smileys

We’ve also rolled out a new version of Simple Chat that now integrates a “smiley” selector for desktop browsers right in the chat pane - you will see a new smiley button that will open configured Smileys - simply click on one and it is added in to your chat message.  Note that this functionality requires the Smiley module be installed and configured.

Search Module speed ups

The Search module has been updated and should be MUCH faster when performing searches on large systems.  It also includes a new “Log No Results” option that will log search strings to the Activity Log that resulted in no matches.  We’re using this here on as a way to find out the type of questions users are searching for where we do NOT have documentation to help. Seeing the search query log let’s us know what we need to add.

Newsletter Module - now with Module and Custom Filters

Not to be left behind, the Newsletter module has also received some big updates.  There is new Module and Custom Filter support that let’s you further refine and target specific segments of your Jamroom user base.  It includes a small info section showing you HOW MANY users match the selected quotas and filters BEFORE you send - this way you can easily see if your filters are doing what you want and adjust your settings as needed.

I know many of you probably saw the number of updates in your Marketplace and figured “something was up”, so we wanted to cover some of the cool new features and updates that have just rolled out.

We hope you like the new updates - join us in the Support Forum and let us know - we always appreciate feedback from everyone.


- The Jamroom Team

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Jamroom Hosting Updates

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By: brian
Posted in: featured
Jamroom Hosting Updates

A Quick post about some recent Hosting changes and updates:

PHP7 is now available

We are now supporting PHP7 for Jamroom Hosted servers. PHP7 is an impressive server upgrade for a Jamroom site and can really help speed things up. We can upgrade your Jamroom Hosted server to PHP7 at the click of a button, so if you would like to upgrade let us know and we’ll get your site updated for you. Jamroom is 100% compatible with PHP7, so everything will just be a bit FASTER after we upgrade your server. There’s no downtime involved, so it’s quick and easy.

Hosting Plan Changes

As some of you may have noticed, we’ve discontinued the 4G, 8G and 12G Hosted plans. We found (and heard) the 4G server was too small for almost all sites, while the 8G and 12G weren’t used much. It seems sites either needed almost NO space or more than 12 Gigs. These low end plans also had a tremendous amount of “churn” and were no longer financially viable for us to keep offering. We know that for some of you on the 4G/8G/12G plans making the jump to 24G may be a big jump - larger than you would like. The good news is that right now you can upgrade to the 24G hosted plan and save 10% off each month - for as long as you have the server:

Jamroom Hosted plans and features

If you are currently on a 4G plan and were planning to upgrade to 8G, or a 8G plan and were planning on upgrading to a 12G server, and DON’T want to upgrade to 24G please let us know - we hate leaving anyone “in the lurch” and will see what we can do to accommodate your needs.

If you are currently on the 4G, 8G or 12G plans are are happy with the size of you server, you don't need to do anything - you can continue to use your existing server plan for as long as you like.

New - Premium install options

Getting started with another domain on your server is easier than ever. We’ve rolled out new “Premium” install options that can pre-install different site packages on your server. This makes it really easy to get setup quickly. You’ll see the new Premium options when creating a new domain on your server.

New Hosting Partner - A2 Hosting

With the 12G and lower hosting plans being discontinued, we know that for some of you the cost of Jamroom Hosted is going to be too high. We’ve partnered with A2 Hosting who provide fully managed VPS servers as well as shared hosting:

Jamroom Hosting at A2 Hosting

For those of you on a budget I think you’ll find the performance for the price is exceptional.

We’re always looking for ways to improve Jamroom Hosting and make it the best it can be. Our goal is the easiest and highest performing solution you can get, so please let us know if you have any feedback or questions and we can help.


- The Jamroom Team

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Jamroom 6 and a Holiday Special!

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By: brian
Posted in: featured
Jamroom 6 and a Holiday Special!

After 2 solid months of beta testing, we are excited to finally take the wraps off of the Jamroom 6 Beta!

As a team we've been working really hard since summer to make sure Jamroom 6 provides the foundation we need for the next several years of Jamroom.  There have been quite a few "ups and downs" along the way, but it feels great to finally get Jamroom 6 into everyone's hands.

We want to thank everyone for your patience while we worked through A LOT of issues during the beta - more than we anticipated to be 100% honest.  The Timeline updates alone ended up being much, much more work than we had planned when we were putting together our Jamroom 6 TODO list.  It's all been worth it however, as going forward we have a lot more flexibility in key areas of Jamroom that we will be able to take advantage of over the coming months.

To celebrate the release of Jamroom 6, we are running TWO Specials!

 - 10% Off All Hosting Packages Upgrades!  This is a great deal - upgrade now and save 10% off your monthly hosting payment, and get access to more CPU, RAM and disk space.  Remember with Jamroom Hosting you can run as MANY Jamroom sites as you want on your server - it’s all included in the monthly price:

 - 20% Off Jamroom Premium and the NEW Jamroom Professional!   Jamroom Premium and Jamroom Professional are designed for users that want to run Jamroom on their own servers, yet have access to the UNLIMITED features found in the Jamroom Hosting packages.  Install as many Premium Jamroom items on up to 2 domains, and easily add more:

Make sure and check out the Jamroom 6 Upgrade announcement in the Support Forum:

and let us know if you have any feedback or questions.

We hope you all enjoy using Jamroom 6!


- The Jamroom Team

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